Quoth Blue Ginger
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Quoth eltf177
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United’s 37,000-word customer contract. Turns out he probably can take the airline to court, but whether or not he’d prevail is unclear."
Who's actually gonna read an 82 page "customer contract"? I'd guess that most people would have to run it by a lawyer, too, so that they could understand it all.
While technically true, United will most definitely lose in the court of public opinion. As my uncle the lawyer used to say, "there are certain cases that should NEVER be allowed to get in front of a jury."
There's been a lot of talk about this on media. One public relations guy spoke on WTOP News Radio yesterday saying the public won't accept any promises from United, they must step up and actually take steps to resolve this situation...
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