I saw a little boy about eight years old, not exactly panicking but obviously in some minor distress. He came through my department so I asked if he was okay.
He was trying to find his parents and we have a big store, so I asked him if he'd like me to call them over the phone. I asked for his parents names. He gave them and asked me if I knew them, which I didn't but I told him that was okay because they would hear their name over the PA.
While we waited, I asked him if he had the day off from school, which of course they did. He said he couldn't wait to tell his friends that his family drove through a blizzard.
The dad came around and all was well the world.
He was trying to find his parents and we have a big store, so I asked him if he'd like me to call them over the phone. I asked for his parents names. He gave them and asked me if I knew them, which I didn't but I told him that was okay because they would hear their name over the PA.
While we waited, I asked him if he had the day off from school, which of course they did. He said he couldn't wait to tell his friends that his family drove through a blizzard.
The dad came around and all was well the world.
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