Go Back   Customers Suck! > The Heart of the Site > General Work Chat

Reply
 
Thread Tools Display Modes

Update of sorts....
  #1  
Old 08-01-2020, 03:46 PM
taxguykarl's Avatar
taxguykarl taxguykarl is offline
Seasonal Tax Preparer
 
Join Date: Aug 2008
Location: Chicagoland (South suburbs)
Posts: 3,890
Default Update of sorts....

This is something of an update on Mommy Territory Manager, MTM, from this thread.

Our tax office was closed from April 15th to July 6th. The FO opened up for our last-minute steadies.
D, the store manager gave me this gem about MTM from this story. I'm still trying to wrap my head around why the franchise owner kept MTM on in the first place There is speculation (innuendo?) that MTM has some dirt on FO. That could explain something.

This happened earlier this year (like January or February). Apparently MTM and some of her confederates (herein after the gang) at one of the offices in the City pulled a scam on a new custy. This was the lady's first return ever, so the gang considered her an easy mark. The custy had a child and income low enough; for the earned income tax credit.
Well the gang did the custy's return and handed her an envelope with $1900 in cash, yes the mark was so unsophisticated as to suspect nothing...and the gang apparently figured that about her. The refund was for considerably more than that amount which the gang had loaded onto a pre-paid card our mega tax chain is cross-promoting with the bank. (D and I now refer to that as a T scam: as I quipped, she was the first to get busted doing it so T deserves the patent). The custy spoke with her mother about this. The mother called Corporate. Corporate referred them to out FO's base of operations. Well the FO looked up the custy's information and wrote her a check for the rest of the amount she was supposed to get.
This was apparently the tip of the iceberg. There are others. FO has closed that office, lawyered up and is throwing the lot of them under the bus.
I'm waiting to see if FO has his year end shindig (they are usually in May--still no announcement about that gathering as of this writing). D has me morbidly curious as to whether MTM will show up (after all, successful scammers have no shortage of audacity), and what will will happen next....and what other shenanigans has the gang pulled.
__________________
I'm trying to see things from your point of view, but I can't get my head that far up my keister!

Who is John Galt?
-Ayn Rand, Atlas Shrugged
Reply With Quote

  #2  
Old 08-02-2020, 12:08 AM
Kristev's Avatar
Kristev Kristev is online now
Tarot-carrying novelist.
 
Join Date: Dec 2009
Location: No longer on the streets and that's wonderful.
Posts: 3,909
Default

What an absolute mess.
__________________
Customers should always be served . . . to the nearest great white.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:59 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.