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At the cutting counter, we have a take-a-ticket system. Over the cutting counter is a humongus sign with giant orange-handled scissors, under which are three large screens in a triangle formation, showing volleyball-sized numbers visible to the furthest reaches of the store. On the corner of the cutting counter is the ticket dispenser. Every so often we make an announcement over the speaker system (speakers all throughout the store) about taking tickets for the cutting counter, saying you don't have to stand in line but can continue shopping until we call your number. And every few minutes, someone at the counter is calling the next number up. This is easily heard even from the furthest point in the store.
I clock in, go to the cutting counter, call the next number (29). Nobody shows up. I wait a few minutes, call 29 again. Nobody continues to show up. I wait a little longer, presume that 29 left, called 30. Coworkers call a few more numbers, and we're at 35 now.
Guess who shows up? 29, here in all her glory! "But I thought I could still shop even though you called my number!" Um, no.
You go to the counter when your number is called, not twenty minutes later! Same with the DMV or any other place that uses a take-a-number system. You snooze, you lose.
Later, I was cutting one woman's fabric when another one came to the cutting counter. She struck up a conversation with my customer, bitching about the take-a-number system (that passive-aggressive type where she complains to another person but not to the employee). I ignore her and concentrate on my customer's order. Finished with my customer, called the next number, Madame Passive-Aggressive throws down her fabric and flounces out of the store in a huff.
Lady, if you wanted service, you have to take a number! You whined about it, you know that's the way we do things here, did you think we were just going to serve you without a number?! And yes, I thought she had taken a number. I don't know if she did and didn't want to wait any longer, or was too stupid and stubborn to follow the rules. Well, too bad for her, now she gets no fabric! 
We've had so many people waiting at the cutting counter, then saying, "Oh, are we supposed to take a number?" Um, YES! What do you think those announcements on the overhead are referring to, winning lottery numbers?!
"But I didn't know I was supposed to take a number!"
You're standing right next to the freaking ticket dispenser! As the cliché goes, if it were a snake, it would've bit you!
"Since when did you start this?"
Since we opened this store in November 2012, well over a year ago!
"But I'm the customer!"
Really, you're the customer?! Wowie zowie, by an absolutely amazing coincidence, all these other people are customers too! And they all want service, too! And if they all demanded service at the same time, it'd be complete and utter chaos! We had problems with line jumpers and arguements over who was first at the old store, that's why we're doing the take-a-ticket, so there'll be no confusion over who's next (or at least, who had enough sense to take a ticket!). So yeah, quit yer bellyachin', take a ticket and wait your turn already!
I clock in, go to the cutting counter, call the next number (29). Nobody shows up. I wait a few minutes, call 29 again. Nobody continues to show up. I wait a little longer, presume that 29 left, called 30. Coworkers call a few more numbers, and we're at 35 now.
Guess who shows up? 29, here in all her glory! "But I thought I could still shop even though you called my number!" Um, no.
You go to the counter when your number is called, not twenty minutes later! Same with the DMV or any other place that uses a take-a-number system. You snooze, you lose.Later, I was cutting one woman's fabric when another one came to the cutting counter. She struck up a conversation with my customer, bitching about the take-a-number system (that passive-aggressive type where she complains to another person but not to the employee). I ignore her and concentrate on my customer's order. Finished with my customer, called the next number, Madame Passive-Aggressive throws down her fabric and flounces out of the store in a huff.
Lady, if you wanted service, you have to take a number! You whined about it, you know that's the way we do things here, did you think we were just going to serve you without a number?! And yes, I thought she had taken a number. I don't know if she did and didn't want to wait any longer, or was too stupid and stubborn to follow the rules. Well, too bad for her, now she gets no fabric! We've had so many people waiting at the cutting counter, then saying, "Oh, are we supposed to take a number?" Um, YES! What do you think those announcements on the overhead are referring to, winning lottery numbers?!
"But I didn't know I was supposed to take a number!"
You're standing right next to the freaking ticket dispenser! As the cliché goes, if it were a snake, it would've bit you!
"Since when did you start this?"
Since we opened this store in November 2012, well over a year ago!
"But I'm the customer!"
Really, you're the customer?! Wowie zowie, by an absolutely amazing coincidence, all these other people are customers too! And they all want service, too! And if they all demanded service at the same time, it'd be complete and utter chaos! We had problems with line jumpers and arguements over who was first at the old store, that's why we're doing the take-a-ticket, so there'll be no confusion over who's next (or at least, who had enough sense to take a ticket!). So yeah, quit yer bellyachin', take a ticket and wait your turn already!
on her.
) And I was finished picking out fabric, I went to the cutting tables and took a number. The nice lady cutting fabric asked me what number I have and she switched the number and took me next. 
It's a good thing I wasn't drinking anything, else I'd've broken Rule #1! 
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