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Cast of Characters:
SC=One guess
A= Awesome general manager (one grade below the franchise owner)
NSC=Non-sucky customer
T=former CW
C=former store manager
and of course, yours truly
BACKGROUND:
This info I gathered from A & C: Last season T apparently did an unauthorized return after telling NSC her mother claimed her as a dependent and it would not be worth her while to file. How did T know this, you ask
(also volunteering such info is technically a violation of company confidentially policies and financial privacy laws). Well she didn't. She filed in NSC's name and had the refund and an advance loan loaded to an prepaid debit card
which our megatax chain is promoting (technically a cross promo with the issuing bank). That's right identity theft, wire fraud and other crimes (IANAL, so anyone with legal training is welcome to list the crimes committed here).
NSC went to another office of megachain with a different owner, and the SM there did a lookup and found that a return had been filed and the refunds had been loaded onto a prepaid debit card. NSC then contacted A and the franchise owner. T was confronted about this matter at the year-end banquet (I couldn't make it because Mrs. TGK & I had to meet with BIL and a social worker about MIL--we can share notes with MoonCat). It was made clear in no uncertain terms that T's career as a preparer was done right there.
A found some other malfeasance on T's part. For quite a few that custys T worked, she omitted state returns--as Illinois is in such bad shape financially
, the state has been going after such unfiled returns and that has bitten these customers in the backside. Also this nonsense has compelled the franchise owners to eat the prep fees for those state returns. A also found some incidences where T put in the wrong figure for withholdings.
I don't want to know what T was thinking---assuming, for the sake of argument, she was.
As for C:
She was not maintaining the minimum hours for an SM and copped an attitude with the franchise owner. She was done for this season as of Valentine's and may or may not be back next year.
END BACKGROUND
This came from A:
With C out of the picture as SM, A had been filling that role. Early March, SC asked for T. As I was in the thick of a return (an appointment which gets served first), A gave SC a clipboard with an information sheet to fill out and sign. SC asked what that was for, A replied that the form was required for T's former clients especially those pulling shenanigans. SC was visibly miffed and asked for the manager. A replied that she is the regional manager
.
A left shortly thereafter leaving me alone with my appointment, SC and her boyfriend. SC kept carrying on about how rude A was and asked if there was anyone over A's head. I gave her the number to the franchise owner's base of operations. SC called and A answered. (This was L's standard procedure BTW: cry to the regional office before they got the sense to ban him).
Good riddance. End of story so we thought.
SC has her return done elsewhere (Green Square we can hope
) and still did not get results to her liking (can't imagine why). Now SC called A direct and demanded that you do "What T did" or she would blow the whistle on T. A gave a response like a certain Clint Eastwood character.
So T was doing other shenanigans and SC effectively admitted that she knew about it and benefited.
Truth is truly stranger than fiction.
Cast of Characters:
SC=One guess
A= Awesome general manager (one grade below the franchise owner)
NSC=Non-sucky customer
T=former CW
C=former store manager
and of course, yours truly
BACKGROUND:
This info I gathered from A & C: Last season T apparently did an unauthorized return after telling NSC her mother claimed her as a dependent and it would not be worth her while to file. How did T know this, you ask
(also volunteering such info is technically a violation of company confidentially policies and financial privacy laws). Well she didn't. She filed in NSC's name and had the refund and an advance loan loaded to an prepaid debit card which our megatax chain is promoting (technically a cross promo with the issuing bank). That's right identity theft, wire fraud and other crimes (IANAL, so anyone with legal training is welcome to list the crimes committed here).NSC went to another office of megachain with a different owner, and the SM there did a lookup and found that a return had been filed and the refunds had been loaded onto a prepaid debit card. NSC then contacted A and the franchise owner. T was confronted about this matter at the year-end banquet (I couldn't make it because Mrs. TGK & I had to meet with BIL and a social worker about MIL--we can share notes with MoonCat). It was made clear in no uncertain terms that T's career as a preparer was done right there.
A found some other malfeasance on T's part. For quite a few that custys T worked, she omitted state returns--as Illinois is in such bad shape financially
, the state has been going after such unfiled returns and that has bitten these customers in the backside. Also this nonsense has compelled the franchise owners to eat the prep fees for those state returns. A also found some incidences where T put in the wrong figure for withholdings.I don't want to know what T was thinking---assuming, for the sake of argument, she was.
As for C:
She was not maintaining the minimum hours for an SM and copped an attitude with the franchise owner. She was done for this season as of Valentine's and may or may not be back next year.
END BACKGROUND
This came from A:
With C out of the picture as SM, A had been filling that role. Early March, SC asked for T. As I was in the thick of a return (an appointment which gets served first), A gave SC a clipboard with an information sheet to fill out and sign. SC asked what that was for, A replied that the form was required for T's former clients especially those pulling shenanigans. SC was visibly miffed and asked for the manager. A replied that she is the regional manager
. A left shortly thereafter leaving me alone with my appointment, SC and her boyfriend. SC kept carrying on about how rude A was and asked if there was anyone over A's head. I gave her the number to the franchise owner's base of operations. SC called and A answered. (This was L's standard procedure BTW: cry to the regional office before they got the sense to ban him).
Good riddance. End of story so we thought.
SC has her return done elsewhere (Green Square we can hope
) and still did not get results to her liking (can't imagine why). Now SC called A direct and demanded that you do "What T did" or she would blow the whistle on T. A gave a response like a certain Clint Eastwood character.So T was doing other shenanigans and SC effectively admitted that she knew about it and benefited.
Truth is truly stranger than fiction.
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