At my store, if a phone call comes in outside of business hours, we answer as "Staples Security" rather than the usual bs greeting.
At 7:30AM today, the phone rang. We open at 8AM.
Me *gruffly*: Staples security.
SC: Can I have the printing department please?
Me: We're closed sir.
SC: Well can I talk to someone in the printing department?
Me: We're CLOSED. We don't open for another 30 minutes, and there's no one IN the printing department yet!!
SC: Should I call back later then?
Me: Yes.
SC: Oh....uh....well....ok.
Me: *click*
I love not having to be courteous on the phone.
At 7:30AM today, the phone rang. We open at 8AM.
Me *gruffly*: Staples security.
SC: Can I have the printing department please?
Me: We're closed sir.
SC: Well can I talk to someone in the printing department?
Me: We're CLOSED. We don't open for another 30 minutes, and there's no one IN the printing department yet!!
SC: Should I call back later then?
Me: Yes.
SC: Oh....uh....well....ok.
Me: *click*
I love not having to be courteous on the phone.

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