Guest: this is my forth call I have made and I am very upset
Me: I am very sorry
Guest: yea so am I.......they didnt tell me there was alligators on the island and I am stuck in the villa
Me: is there a gator outside your door? I can call animal control
Guest: no but I am afraid to come out in case a gator gets me or one of my kids
Me: well ma'am, the gators generally dont bother you if you dont approach them or harass them
Guest: I am too scared to come out. You need to come get me out of here and I am suing you people for this. I would have never come here had I known you had gators. I am about to hyperventilate. I need to be airlifted out of here.
Me: ma'am we cant do that
Guest: well youre gonna have to do it....I am too frightened to come out of this villa
Me: I will call security
Guest: yea and you better send your manager down here
Me: yes ma'am
This was not a prank. Security went and got the lady out and she kept saying she needed to be be airlifted because she was scared to walk outside for the gators.
The manager gave her a full refund and sent her on her way and she says she is suing us. LOL
Me: I am very sorry
Guest: yea so am I.......they didnt tell me there was alligators on the island and I am stuck in the villa
Me: is there a gator outside your door? I can call animal control
Guest: no but I am afraid to come out in case a gator gets me or one of my kids
Me: well ma'am, the gators generally dont bother you if you dont approach them or harass them
Guest: I am too scared to come out. You need to come get me out of here and I am suing you people for this. I would have never come here had I known you had gators. I am about to hyperventilate. I need to be airlifted out of here.
Me: ma'am we cant do that
Guest: well youre gonna have to do it....I am too frightened to come out of this villa
Me: I will call security
Guest: yea and you better send your manager down here
Me: yes ma'am
This was not a prank. Security went and got the lady out and she kept saying she needed to be be airlifted because she was scared to walk outside for the gators.
The manager gave her a full refund and sent her on her way and she says she is suing us. LOL
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