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I've decided I can't go on working there, I can't do it. I put in my notice. I don't leave for another month, this is because a fellow manager is going on holiday, and if I left right away, they would be short and I would completely screw it up for them. My parents are going to help support me until I find something part time while I wait to hear if I've got into my teaching thing.
And the past few shifts haven't been that bad! But my attitude in them has...not been the best.
Throwing change
I was in the middle of serving a gentleman, I finished his order and presented him with his drinks.
Me: That will be £x.xx please.
G: Sure.
The customer went to hand me some change, but his hand slipped slightly and a lot of the change went flying across the bar. The lady next to him found it funny.
L: *to G* Haha! Well you might as well throw your money at them, huh???
Who the fuck is them?? The lady seemed to find it hilarious watching me pick up the money off the bar top.
I purposely dropped her change all over the floor with a very sarcastic "Oh! Sorry!" She thought I did it accidentally.
Reading this back, it sounds as though I am being extremelly bitchy, but the lady spoke in a tone that suggested that I was completely beneath her.
Sucky Child
Something went really wrong with this ladies order. There was a complete communications breakdown between her, the bar staff and the kitchen, so she basically ended up the complete opposite to what she ordered. And when we tried to correct it, the kitchen, who seemed to have their heads up their arses, got it wrong AGAIN! The woman came up to the bar, accompanied by her 12 year old daughter.
W: Hi, look, I don't want to be a pain, but my order is wrong again. Can I just get a refund?
Me: Of course you can. I am really sorry about this, I don't know what's going on in there.
W: Oh it's OK! We all have bad days, sometimes mistakes happen.
Me: Can I get you guys some complimentary desserts?
W: No, it's fine, seriously.
I processed her refund. Her nosey daughter leaned over, thinking I couldn't hear her.
D: Mum...why don't you shout at him?
W: Why?
D: Your order was wrong. You should be shouting at him to teach him a lesson.
W: And what would shouting at him achieve?
D: Well...it would make sure they wouldn't they wouldn't do it again. That's what I would do!
W: Well you've got a lot to learn then haven't you! Shouting won't get you anywhere in life. *I hand her the refund* Thank you very much.
The daughter gave me a dirty look as she walked away.
And the past few shifts haven't been that bad! But my attitude in them has...not been the best.
Throwing change
I was in the middle of serving a gentleman, I finished his order and presented him with his drinks.
Me: That will be £x.xx please.
G: Sure.
The customer went to hand me some change, but his hand slipped slightly and a lot of the change went flying across the bar. The lady next to him found it funny.
L: *to G* Haha! Well you might as well throw your money at them, huh???
Who the fuck is them?? The lady seemed to find it hilarious watching me pick up the money off the bar top.
I purposely dropped her change all over the floor with a very sarcastic "Oh! Sorry!" She thought I did it accidentally.
Reading this back, it sounds as though I am being extremelly bitchy, but the lady spoke in a tone that suggested that I was completely beneath her.
Sucky Child
Something went really wrong with this ladies order. There was a complete communications breakdown between her, the bar staff and the kitchen, so she basically ended up the complete opposite to what she ordered. And when we tried to correct it, the kitchen, who seemed to have their heads up their arses, got it wrong AGAIN! The woman came up to the bar, accompanied by her 12 year old daughter.
W: Hi, look, I don't want to be a pain, but my order is wrong again. Can I just get a refund?
Me: Of course you can. I am really sorry about this, I don't know what's going on in there.
W: Oh it's OK! We all have bad days, sometimes mistakes happen.
Me: Can I get you guys some complimentary desserts?
W: No, it's fine, seriously.
I processed her refund. Her nosey daughter leaned over, thinking I couldn't hear her.
D: Mum...why don't you shout at him?
W: Why?
D: Your order was wrong. You should be shouting at him to teach him a lesson.
W: And what would shouting at him achieve?
D: Well...it would make sure they wouldn't they wouldn't do it again. That's what I would do!
W: Well you've got a lot to learn then haven't you! Shouting won't get you anywhere in life. *I hand her the refund* Thank you very much.
The daughter gave me a dirty look as she walked away.
instead.
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