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  • So. Very. Stupid.

    Background-- I work as a cashier in a wholesale club. Its name is simple, two initials, rhymes with "DK's." So, for the sake of this story, we'll assume that's my store's name.

    I'm on register, giving one of my coworkers her break, dealing with the unexpected rush, when this woman, whom I'll call SVS (So Very Stupid) comes through.

    SVS: "Excuse me, I would like to buy this" (holds up a children's book) "but it's missing some pieces, so I would like a discount."
    J2K: "All right, no problem, let me find a mana-- oh, CW!" (my CW is coming back from her break) "Could you go ask one of the managers if we can discount this for her?"
    CW: "Sure."

    So CW heads off to do this, and I set about ringing up SVS's order. It's worth noting also at this point that SVS is shopping with a friend or family member who has a separate order. No problem there. I get to the end of the order, total it, and scan the coupon she'd given me when CW returns with the MOD, MS.

    MS: "Ma'am? This book is normally $13.99, but we can sell it for $9.99, since it's missing some pieces."
    SVS: "Okay."
    J2K: "Uh, I'll have to ring it up separately now, since I've already taken the coupon off."
    SVS: "No problem!" (converses with friend, and picks up some other items from the second order) "I would like this and this to be on the second order with that."
    J2K: "Okay. Your total is $xxx.xx"
    SVS: "Oh! What about coupons?"
    J2K: "That includes the coupon you gave me."
    SVS: "No, are there any other coupons?"
    J2K: "I don't know, ma'am, I can't keep track of all the coupons we have."
    SVS: "Do you have any coupons with you?"
    J2K: "No, ma'am. I don't keep coupons at my register."
    SVS: (turns to friend, picks up coupon book, holds it up) "Are there any coupons for my stuff in this?"
    J2K: "...I don't know, ma'am, I can't keep track of all the coupons we have."
    SVS: "Okay."

    SVS then flips through the entire booklet, checking every page for coupons for anything that she was buying. Meanwhile, I've got a line about five carts deep piling up behind her. I give the customers a helpless look and shrug meekly. Finally, SVS finishes, no more coupons.

    SVS: "Okay." (looks at me expectantly.)
    J2K: "...Your total is $xxx.xx."
    SVS: "Oh!"

    She realizes she was holding things up, starts to fill out check. Then, on the "pay to the order of" line she starts repeating the store's name: "DK's... DK's... DK's..." and starts looking around for a sign, apparently for the store's name.

    And inside, my brain let out a whimper of dismay. This woman did not know how to spell TWO SIMPLE LETTERS. Not wanting to drag this out any longer, I point out our store's logo on the pinpad in front of her. She then fills out the check.

    Finally, I finish the order, and quickly ring up the second, with the discounted book, and then hand SVS's friend's order off on CW, while I move my till to the next register so I can get the line down. SVS and her friend leave shortly thereafter, and the two women I was currently ringing up give me an embarrassed smile.

    Customer: "Did she honestly not know how to spell DK's?"
    J2K: *groan* "Yes."
    Customer: "Oh. My. God."
    J2K: "I KNOW!"
    PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

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