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Well, I rocked up for work around 6pm, sat in the team room waiting for my shift to start, my manager L comes in and we have a chat and he utters the those dreaded words.
L "I hope it's an uneventful night"
I could have killed him
Actually all in all it wasn't too bad just a few incidence
Incident No 1
About 45 mins into my shift and drunk guy comes in to get smokes, he's swearing, swaying and demanding that our cart pusher be fired.
Cast of characters
DG Drunk Guy
ACL Awesome Customer Lady
TG Trolley Guy, 16 years old, really nice guy
L Manager
ME Still pissed at L for opening his big mouth.
DG "I want that fucking trolley boy fired, I'm gonna get my boys and beat the shit out of him and you'll have to call the cops on me, that fucking little fucker.
ME "Ok, what has he done?"
DG "He was mouthing off at me and I don't take that shit from nobody, my boys are gonna mess him up real good, be nothin left of the motherfucker"
At this point ACL walks up to the counter.
ME "Look, if you lay a hand on him I'll have the cops here in 2 seconds to haul your drunk arse to jail, I will not put up with that kind of bullshit."
DG " Go ahead and call them you fucking stupid cunt, I don't give a flying fuck what you do, goddamn bitch.
At this point he staggers outside, ACL steps up to me and says
ACL "DG started the whole thing, TG was talking to his friend when DG come up and started swearing at them, they did nothing wrong."
ME "Thanks for that, I'll go check to make sure TG is ok"
So I wander outside to talk to TG, and DG is there screaming at TG and his cousin who had come to pick TG up.
DG " You motherfuckers you're both dead, my boys are gonna get you real good, fucking cocksuckers"
I had my mobile phone on me (not suppossed to but oh well) So i rang our local boys in blue to come sort this wanker out. DG saw me on the phone and screamed at me.
DG " You on the phone to the cops, you dumb bitch, I'll fuck you up to, ima gonna get yous all blah blah blah"
After getting wind of the commotion outside from my other staff L comes running outside.
At this point DG gets into his car and starts to drive away (drunk and driving got a real winner here)
Cops show up, I give description of car and plate number and they go off to find him. I made sure TG and his mates are ok, L is making sure i'm ok we all go back inside.
Cops show up later to say they got him, they want to talk to TG and Myself later on, should be interesting.
Incident No 2
Lady rings up saying she is missing 1 bag of groceries and she wants to pick them put in the morning at 6.30am. Problem with that is the store is not open at that time and there will be no one here.
She doesn't care, she wants me personally to be outside at 6.30 with her groceries and give them to her, because she is going away that day and won't be able to get then any other time.
Not going to happen, I inform here that this is my last day and I won't be back to hand her anything, especially her groceries at the buttcrack of dawn.
This is the point where she blows a gasket and tells me I will be outside with her items or she'll have me fired (
What point of last day is she not getting?)
I tell her she is welcome to talk with L about this and sort it out with him, at which point I put her on hold and call L to take the call.
L comes up later saying she was demanding I be fired and how lazy I was not to be giving her great customer service ( or some bullshit like )
But apparently they did sort out some kind of arrangement to get her stuff.
So that was my night, sorry if it was long winded.
Yeehaa i'm outta there baby.
L "I hope it's an uneventful night"
I could have killed him
Actually all in all it wasn't too bad just a few incidence
Incident No 1
About 45 mins into my shift and drunk guy comes in to get smokes, he's swearing, swaying and demanding that our cart pusher be fired.
Cast of characters
DG Drunk Guy
ACL Awesome Customer Lady
TG Trolley Guy, 16 years old, really nice guy
L Manager
ME Still pissed at L for opening his big mouth.
DG "I want that fucking trolley boy fired, I'm gonna get my boys and beat the shit out of him and you'll have to call the cops on me, that fucking little fucker.
ME "Ok, what has he done?"
DG "He was mouthing off at me and I don't take that shit from nobody, my boys are gonna mess him up real good, be nothin left of the motherfucker"
At this point ACL walks up to the counter.
ME "Look, if you lay a hand on him I'll have the cops here in 2 seconds to haul your drunk arse to jail, I will not put up with that kind of bullshit."
DG " Go ahead and call them you fucking stupid cunt, I don't give a flying fuck what you do, goddamn bitch.
At this point he staggers outside, ACL steps up to me and says
ACL "DG started the whole thing, TG was talking to his friend when DG come up and started swearing at them, they did nothing wrong."
ME "Thanks for that, I'll go check to make sure TG is ok"
So I wander outside to talk to TG, and DG is there screaming at TG and his cousin who had come to pick TG up.
DG " You motherfuckers you're both dead, my boys are gonna get you real good, fucking cocksuckers"
I had my mobile phone on me (not suppossed to but oh well
) So i rang our local boys in blue to come sort this wanker out. DG saw me on the phone and screamed at me.DG " You on the phone to the cops, you dumb bitch, I'll fuck you up to, ima gonna get yous all blah blah blah"
After getting wind of the commotion outside from my other staff L comes running outside.
At this point DG gets into his car and starts to drive away (drunk and driving got a real winner here)
Cops show up, I give description of car and plate number and they go off to find him. I made sure TG and his mates are ok, L is making sure i'm ok we all go back inside.
Cops show up later to say they got him, they want to talk to TG and Myself later on, should be interesting.
Incident No 2
Lady rings up saying she is missing 1 bag of groceries and she wants to pick them put in the morning at 6.30am. Problem with that is the store is not open at that time and there will be no one here.
She doesn't care, she wants me personally to be outside at 6.30 with her groceries and give them to her, because she is going away that day and won't be able to get then any other time.
Not going to happen, I inform here that this is my last day and I won't be back to hand her anything, especially her groceries at the buttcrack of dawn.
This is the point where she blows a gasket and tells me I will be outside with her items or she'll have me fired (
What point of last day is she not getting?)I tell her she is welcome to talk with L about this and sort it out with him, at which point I put her on hold and call L to take the call.
L comes up later saying she was demanding I be fired and how lazy I was not to be giving her great customer service ( or some bullshit like )
But apparently they did sort out some kind of arrangement to get her stuff.
So that was my night, sorry if it was long winded.
Yeehaa i'm outta there baby.
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