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So today was my third day in my new job at Walgreen's, and the first day that I've actually worked in my assigned department, Photo.
Woman walks up to the counter, slams a CD down, and says "This CD is empty!!!!! (eleventy!!!!!!!!) I'm supposed to have 2000 pictures on here and there are NONE. <cue catbuttface> It's YOUR fault FIX IT !!!!!!!!!!!!!"
Now I'm a Walmart veteran, so screaming and catbuttfaces don't upset me, but jeez, my first day?? I explained that it was my first day and I would call a Manager to help her. I call Manager and while we're waiting, she also screams "I DELETED 200 of the PICTURES from my PHONE because THEY'RE SUPPOSED TO BE ON HERE"!!!!
I smile and say I understand and that I'm sure we'll get it figured out. Manager comes, I explain the situation. SC tells her side of the story and by the way, I'm the one who SCREWED it UP!! Huh?? today is my first day!
While all of this is going on, her two kids, clearly under 5 years each, are pawing through the promotional cookies on my counter, breaking 7 of them, making them unsellable. Does she see this? Yes. Does she stop it? No. She SNAPS her fingers at them UGH.
Manager says okay, let's take this over to the Kiosk and see what we can find out. Plugs it into the computer, and lo and behold, the pictures are there! (Clearly there is a problem with the woman's CD reader at home). Manager - "Well there, all your pictures are actually ON this CD. But thanks for coming in today <smile>"
Now I will say the woman had the decency to look sheepish at that point. But did she apologize? (You know the answer to that one) Did she thank Manager? (You know the answer to that one too)
No, she grabs CD and starts to walk out the door ... but then she remembered to come back for her brats (errr children). Really? This incident is so upsetting that you FORGOT you had two kids with you when you came in the store?
I love my Manager and my new job
Woman walks up to the counter, slams a CD down, and says "This CD is empty!!!!! (eleventy!!!!!!!!) I'm supposed to have 2000 pictures on here and there are NONE. <cue catbuttface> It's YOUR fault FIX IT !!!!!!!!!!!!!"
Now I'm a Walmart veteran, so screaming and catbuttfaces don't upset me, but jeez, my first day?? I explained that it was my first day and I would call a Manager to help her. I call Manager and while we're waiting, she also screams "I DELETED 200 of the PICTURES from my PHONE because THEY'RE SUPPOSED TO BE ON HERE"!!!!
I smile and say I understand and that I'm sure we'll get it figured out. Manager comes, I explain the situation. SC tells her side of the story and by the way, I'm the one who SCREWED it UP!! Huh?? today is my first day!
While all of this is going on, her two kids, clearly under 5 years each, are pawing through the promotional cookies on my counter, breaking 7 of them, making them unsellable. Does she see this? Yes. Does she stop it? No. She SNAPS her fingers at them UGH.
Manager says okay, let's take this over to the Kiosk and see what we can find out. Plugs it into the computer, and lo and behold, the pictures are there! (Clearly there is a problem with the woman's CD reader at home). Manager - "Well there, all your pictures are actually ON this CD. But thanks for coming in today <smile>"
Now I will say the woman had the decency to look sheepish at that point. But did she apologize? (You know the answer to that one) Did she thank Manager? (You know the answer to that one too)
No, she grabs CD and starts to walk out the door ... but then she remembered to come back for her brats (errr children). Really? This incident is so upsetting that you FORGOT you had two kids with you when you came in the store?
I love my Manager and my new job
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