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A customer and his young son came up to my cash register carrying a bolt of muslin with a loose piece. (Loose piece was probably the end piece of the previous bolt, too large to make a remnant.)
ME: Did you have that measured at the cutting table, sir?
SC: No, I just want this piece.
ME: I'm sorry, you have to have that measured at the cutting table and bring the slip up here.
SC: I don't wanna wait in that line!
ME: I have no way of measuring it here.
He then knelt down on the floor and stretched out the fabric as if he were going to measure it on the floor tiles!
ME: Sir, no, we need an accurate measurement!
He then throws the bolt and the loose fabric onto the counter and stomps out the door, his kid trailing behind him. The customer behind him and I just looked at each other and shook our heads.
Okay, I understand that not everyone knows how a fabric store works. That's why I tell customers who look/act baffled that they need their fabric measured at the cutting table (and most of them say "okay," and go to the cutting table). When an employee tells you how to do something at a store, you do as they tell you, you don't do things your own way. Stores have their reason for doing things the way they do. You don't dig into a salad bar with your bare hands, you don't make a copy of a key with a hammer and chisel, you don't climb on the store's ladders and you don't measure clean white fabric on a dusty, uneven floor!!!
ME: Did you have that measured at the cutting table, sir?
SC: No, I just want this piece.
ME: I'm sorry, you have to have that measured at the cutting table and bring the slip up here.
SC: I don't wanna wait in that line!
ME: I have no way of measuring it here.
He then knelt down on the floor and stretched out the fabric as if he were going to measure it on the floor tiles!
ME: Sir, no, we need an accurate measurement!
He then throws the bolt and the loose fabric onto the counter and stomps out the door, his kid trailing behind him. The customer behind him and I just looked at each other and shook our heads.
Okay, I understand that not everyone knows how a fabric store works. That's why I tell customers who look/act baffled that they need their fabric measured at the cutting table (and most of them say "okay," and go to the cutting table). When an employee tells you how to do something at a store, you do as they tell you, you don't do things your own way. Stores have their reason for doing things the way they do. You don't dig into a salad bar with your bare hands, you don't make a copy of a key with a hammer and chisel, you don't climb on the store's ladders and you don't measure clean white fabric on a dusty, uneven floor!!!
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