New Blog: How to get further with customer service

[draggar]

..and not be a sucky customer while doing it!

Let me know what you think, blog link is in my signature (Draggar's Blog).

[lordlundar]

Very well written and nothing that's going to offend anyone (well, maybe. If there are those who are offended, then they have bigger problems)

But will it work? That's the big question. Unfortunately, some customers have an "us versus them" mentality, so anything you say or do that they don't like is a personal attack to them.

[tropicsgoddess]

Well done, draggar!

[powerboy]

That is a very good read.