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  • urp...

    from what I've read here on the site....it maakes me fear for the future of humanity....espically when people write stufff like this.

    http://articles.moneycentral.msn.com...rs.aspx?page=2
    It is by snark alone I set my mind in motion. It is by the juice of the coffee bean that thoughts acquire 'tude, the lips acquire mouthiness, the glares become a warning.

  • #2
    However, there is a list on the second page of tips on being a good customer:

    * Do your part. Call ahead and check that an item is in stock rather than railing at the store's staff later. Take the advertisement for that one sale item with you. In other words, know what you want. Clerks are not omniscient.

    * Don't expect a clerk to be your mother. If you drop something, pick it up. If you move something, put it back. If you spill something, clean it up.

    * Talk to a clerk as if she were your mother. Does this need explaining? Ask, don't demand. Smile. Be respectful.

    * Get off your cell phone. Clerks may not need you to scan and bag items, but they might have a question and do require prompt payment. Plus, it's just rude.

    * Play by the rules. Don't use the express lane if you don't have an express load. Don't ask clerks to change a price for you, to accept expired coupons or to give you freebies. For more, see this post at everything2.com.

    * Act your age. Don't open seals without asking. Don't throw a tantrum when a clerk isn't authorized to give a rebate or can't pull an out-of-stock item out of his armpit. Try reading an item's manual at home before returning to yell at a low-wage worker.

    * Be friendly. Tell the clerks something upbeat. Let a manager know that the nice clerks are why you shop there. Mood is contagious, and positive reinforcement works.
    https://www.facebook.com/authorpatriciacorrell/

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    • #3
      Heh. That article is great! Its reels in the SCs with praises, then butchers them with great rules to get said great service.

      The best part, if customers did that, they'd have a far better time, and all be the right in the world.



      WORST PART however, is if people did do that, this site would not exist. A bit of irony isnt it?
      Military Spouse Support.
      http://www.customerssuck.com/board/group.php?groupid=45
      Plaidman's Minions: Telecom_Goddess: Dungeon Minion

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      • #4
        It is actually a pretty good article - the reason employees don't treat customers right, is employers don't treat employees right. So good/happy employees = happy customers = more sales.
        "I can tell her you're all tied up in the projection room." Sunset Boulevard.

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