As I was randomly wandering the internet today I found a website that I think CustomersSuck would enjoy, and possibly use.
http://www.overheardintheoffice.com/...stpopular.html
This quote in particular made me think of CS
3PM I Just Hate Being Held Accountable for My Actions
CSR: Thanks for calling Widgets Inc.* How may I help you?
Client on phone: Yeah, I was just talking to Roger* and we lost connection. Maybe you can finish walking me through whatever.
CSR: Sir, we do not have a Roger. You were just talking to me. We didn't lose connection. You hung up on me and I was walking you through understanding that our software does not do "whatever."
Eighth Floor, Galleria
Hoover, Alabama
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Feel free to move this if it'll serve better elsewhere
http://www.overheardintheoffice.com/...stpopular.html
This quote in particular made me think of CS
3PM I Just Hate Being Held Accountable for My Actions
CSR: Thanks for calling Widgets Inc.* How may I help you?
Client on phone: Yeah, I was just talking to Roger* and we lost connection. Maybe you can finish walking me through whatever.
CSR: Sir, we do not have a Roger. You were just talking to me. We didn't lose connection. You hung up on me and I was walking you through understanding that our software does not do "whatever."
Eighth Floor, Galleria
Hoover, Alabama
---------------
Feel free to move this if it'll serve better elsewhere
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