Why do I have a feeling she's a bitch to shop with?

[Hon'ya-chan]

http://www.honoluluadvertiser.com/ar...903260340/1001

I love this one:

Contrast reality with the fairytale image in commercials, where salespeople hover helpfully, smile genuinely and look like they believe with all their hearts in the product their selling, like the lady with the red headband in the Progressive car insurance ads.

We try that, and either we get complaints, sued, or assaulted.

[ditchdj]

Yeah but over the past year I personally HAVE seen an increase in rotten service. Some that stick out in my mind is the local Logan's restaurant that gives me a well-done steak EVERYTIME I order it slightly pink. I've found that if I just order the damn thing bloody as hell then I get it a little pink to my likings. Then there's the McDonald's in south Indy that gave my 11-year-old a happy meal toy instead of the whole thing and goes, "Well I didn't hear you say you wanted a happy meal" with another worker trying to coax her to just go back to bagging orders. Or the Best Buy that wants to charge me to upgrade a laptop's RAM even after I return the stupid thing. I think the main problem is that companies are so obsessed with the bottom line instead of service that they don't see us as living, breathing people. They see us as things they can get money out of. They touch on this concept a little more on a link below. They point out that cable companies don't see you as a "customer" but an "ARPU". And the ONLY goal is make you a bigger and better ARPU, nothing more......

http://www.msnbc.msn.com/id/22399227/