hey
my first real post here, and it's not even about the awful customers... oh well.
this is about my landlords.
Urgh.
well, where to begin?
We rent though a letting agent; the landlord owns a few properties in Swansea, and they manage them. we can only contact them through the letting office.
We moved into our current house in June last year. it's not a bad house, fairly old (about 1930's we guess) but still rather pleasant, especially for what we're paying for it. bear in mind we moved in in the summer.
when we moved in we noticed that the front bay window of the house wouldn't close properly. not a problem; it was summer. we told the landlords, and we asked for their inventory of the house (supposed to hand it in within the first month of tenancy)
nothing happened. we hadn't even got our inventory.
then winter started; and in Swansea, when winter starts, it starts.
we noticed in mid September that we had a slight breeze coming in through a few windows, most notably my bedroom, the spare room and the living (front) room.
we reported these, and other minor problems to the landlord's office.
nothing happened.
In December our gas was shut off for 4 days because of damage to the meter outside (it was hanging off the wall!)
once notified the landlord had it fixed fast, and we had the heating back on. (those few days were hell, we all got ill from that )
but still nothing about the windows, or the inventory.
we bugged the landlords office again. they sent *another* email to the landlord.
nothing.
because of the severe cold of the winter we had to have the heating on full time or become ill again. and still the house was cold. the gas fire was on at one end of the living room, but at eh other you could see your breath the gap through the window was so bad; the curtains billow out in the wind.
in January we had out Gas bill through.
£544.16
We've been to the office again (they've been really good about it all). the poor girl was shocked nothing had still been done.
i now have a dated copy of the original email sent to the landlords about the maintenance problems. it is dated November 16th.
after the last email they sent someone around. he checked the windows and agreed work needed to be done, he looked at other stuff from our list of issues and fixed a minor problem with the toilet.
that was a month ago. we still haven't heard anything. and it's snowed since.
I'm going to the CAB tomorrow morning, We want the Landlords to Pay the damn gas bill.
not only that but because of all the shite we've been through with them, we want out 2 months early.
and i intend to get it all, without charge. if i have to take them to court i will do. and i will win.
the house is not weatherproof; we have done everything we should have, out rent is up to date and we have otherwise been good tenants.
and a final kick in the balls;
our landlords' profession?
They own a window company.
so, what y'all think? have i got a good case; can i get our money back?
my first real post here, and it's not even about the awful customers... oh well.
this is about my landlords.
Urgh.
well, where to begin?
We rent though a letting agent; the landlord owns a few properties in Swansea, and they manage them. we can only contact them through the letting office.
We moved into our current house in June last year. it's not a bad house, fairly old (about 1930's we guess) but still rather pleasant, especially for what we're paying for it. bear in mind we moved in in the summer.
when we moved in we noticed that the front bay window of the house wouldn't close properly. not a problem; it was summer. we told the landlords, and we asked for their inventory of the house (supposed to hand it in within the first month of tenancy)
nothing happened. we hadn't even got our inventory.
then winter started; and in Swansea, when winter starts, it starts.
we noticed in mid September that we had a slight breeze coming in through a few windows, most notably my bedroom, the spare room and the living (front) room.
we reported these, and other minor problems to the landlord's office.
nothing happened.
In December our gas was shut off for 4 days because of damage to the meter outside (it was hanging off the wall!)
once notified the landlord had it fixed fast, and we had the heating back on. (those few days were hell, we all got ill from that )
but still nothing about the windows, or the inventory.
we bugged the landlords office again. they sent *another* email to the landlord.
nothing.
because of the severe cold of the winter we had to have the heating on full time or become ill again. and still the house was cold. the gas fire was on at one end of the living room, but at eh other you could see your breath the gap through the window was so bad; the curtains billow out in the wind.
in January we had out Gas bill through.
£544.16
We've been to the office again (they've been really good about it all). the poor girl was shocked nothing had still been done.
i now have a dated copy of the original email sent to the landlords about the maintenance problems. it is dated November 16th.
after the last email they sent someone around. he checked the windows and agreed work needed to be done, he looked at other stuff from our list of issues and fixed a minor problem with the toilet.
that was a month ago. we still haven't heard anything. and it's snowed since.
I'm going to the CAB tomorrow morning, We want the Landlords to Pay the damn gas bill.
not only that but because of all the shite we've been through with them, we want out 2 months early.
and i intend to get it all, without charge. if i have to take them to court i will do. and i will win.
the house is not weatherproof; we have done everything we should have, out rent is up to date and we have otherwise been good tenants.
and a final kick in the balls;
our landlords' profession?
They own a window company.
so, what y'all think? have i got a good case; can i get our money back?
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