Why oh why must they screw up so much!
I have a small student loan left over from uni about 8 grand or so.
Now the usual interest rate is 7% I believe but the NZ government does not charge you interest if you live and work in NZ so that people can pay the loans off faster. Because of the loan you have to call them if your circumstances change, if you move or get a new job or want to leave the country.
I called them the day I left NZ, Ive called at least 3-4 times since each time updating them on any changes that I think they might need. I have called them many many times because they constantly keep telling me different things/not changing the things I call about (I always call back a couple of days later to have another employee check that the changes have indeed been made). I believe this is my third thread about them now?
The last bout of calls I told them I was immigrating to Canada, on at least two phone calls I made sure they had changed my address to Canada and they confirmed this, one even told me I could no longer ring the main line but needed to deal with the "non-resident" department from now on.
So I get a statement about my student loan the other day saying "we have written off your student loan interest as you have lived in NZ for the last 180 days"
W....T....F
The letter was sent to my address in CANADA
I have confirmed with both the student loan department and the non resident department that they know I have not lived in NZ since last June and that I had no intention to return to live or work (only vacations). I even have a physical letter from them stating that I have changed my address (I requested one because they have mucked me around so much.
and the best part....here is how the letter was address *addressed changed to protect the not so innocent
Kiwi
1234 Canada Lane
Canada Town, Canada Province
Canada A1B 2C3
NZ
.
.
.
.
.
I have no words.....
I have a small student loan left over from uni about 8 grand or so.
Now the usual interest rate is 7% I believe but the NZ government does not charge you interest if you live and work in NZ so that people can pay the loans off faster. Because of the loan you have to call them if your circumstances change, if you move or get a new job or want to leave the country.
I called them the day I left NZ, Ive called at least 3-4 times since each time updating them on any changes that I think they might need. I have called them many many times because they constantly keep telling me different things/not changing the things I call about (I always call back a couple of days later to have another employee check that the changes have indeed been made). I believe this is my third thread about them now?
The last bout of calls I told them I was immigrating to Canada, on at least two phone calls I made sure they had changed my address to Canada and they confirmed this, one even told me I could no longer ring the main line but needed to deal with the "non-resident" department from now on.
So I get a statement about my student loan the other day saying "we have written off your student loan interest as you have lived in NZ for the last 180 days"
W....T....F
The letter was sent to my address in CANADA
I have confirmed with both the student loan department and the non resident department that they know I have not lived in NZ since last June and that I had no intention to return to live or work (only vacations). I even have a physical letter from them stating that I have changed my address (I requested one because they have mucked me around so much.
and the best part....here is how the letter was address *addressed changed to protect the not so innocent
Kiwi
1234 Canada Lane
Canada Town, Canada Province
Canada A1B 2C3
NZ
.
.
.
.
.
I have no words.....
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