Tweet
So, i figured Id post here and get a general consensus of something that happened to me this week.
As some of you may know, Im in nursing school, Im nearly done and in my LAST clinical rotation which happens to be evenings on the hospitals mental health unit. Alot of the people there are depressed, suicidal, some are schizophrenics and other various personality/mental things.
I was there thursday and friday (4/2 - 4/3) evening from 3-11pm-ish both days, I was assigned 2 patients those two days to interview and assess and practice randoms types of therapeutic communication. I thought the week went well and went home happy.
Come up to this Thursday (4/9) and its 11:58am and Im generally getting ready to get into school at 2pm and start my second week of mental health.
My phone rings...I see its a hospital number, and knowing I was waiting for human resources to call me, I have it in my mind that its probably human resources. So I answer, here the jist of the conversation:
Caller: Hello, this is *Made Up Name*, may I ask who Im speaking to?
Me: *thinking that name sounds vaguely familiar*Oh, hello this is *Amina Badima* (not my real name..lol.)
Caller: Oh, youre one of the nuuuurrrssessssss (her emphasis not mine)..I dont know if I meant to call you..I think I might have to call another number...oh..um...yeah...this...uhh...ok..bye. *hangs up*
Immediately, Im like WTF? 3 seconds later it hits me why the callers name sounded familiar...I run over to my mental health binder and open it up and look at the patient list for last week.....the person who called me was a freaking psych patient!!
Seriously...I had a mini heart attack and scrambled to find my instructors number with a building fear in my heart. She didnt pick up so I called a class mate and told him that i had been called by a psych patient on my home phone and he was speech less...
Basically LONG LONG STORY SHORT...all of the appropriate people were informed and DID NOTHING. They rather seemed happy to insinuate that I possibly had a "boundary" issue and possibly gave my information to the patients myself. WHICH I FUCKIN DID NOT
I went home pissed that night..and came back the next day and informed them all that I was lodging a complaint with the hospital b/c I didnt think it was handled appropriately and all of a sudden..they cared.
Now there were emails flying back and forth and Im waiting to hear something on Monday or Tuesday but seriously WTF.
TO SUM IT ALL UP: A psych pt I had no contact with AT ALL somehow figured out my house phone number WHICH IS LISTED UNDER MY HUSBANDS NAME and therefore had to call all of the people with my last name to find me then CALLED me on it for no reason....and no one wants to do anything about it.....
Im livid..bc if this lady has my number out the phone book she now has my address, and Ive already informed my son that he can no longer go outside of the house with the dog to the yard anymore b/c im scared.
Oh, and forgot to add. We HAVE to wear our student name badges that LIST first and last name on the front...while the actual employees only have badges with their first names....
Any advice for when i meet with these higher ups next week? Im just pissed and kinda want to be prepared with questions from all angles when I go.
Let me know if anything is unclear....I'm tired and this was kinda long to type. lol.
ETA: this WAS NOT a patient of mine, or of any other student. I had no contact with her..and literally didnt say 2 words to her...I honestly didnt know who she was until she was pointed out to me after the fact.
As some of you may know, Im in nursing school, Im nearly done and in my LAST clinical rotation which happens to be evenings on the hospitals mental health unit. Alot of the people there are depressed, suicidal, some are schizophrenics and other various personality/mental things.
I was there thursday and friday (4/2 - 4/3) evening from 3-11pm-ish both days, I was assigned 2 patients those two days to interview and assess and practice randoms types of therapeutic communication. I thought the week went well and went home happy.
Come up to this Thursday (4/9) and its 11:58am and Im generally getting ready to get into school at 2pm and start my second week of mental health.
My phone rings...I see its a hospital number, and knowing I was waiting for human resources to call me, I have it in my mind that its probably human resources. So I answer, here the jist of the conversation:
Caller: Hello, this is *Made Up Name*, may I ask who Im speaking to?
Me: *thinking that name sounds vaguely familiar*Oh, hello this is *Amina Badima* (not my real name..lol.)
Caller: Oh, youre one of the nuuuurrrssessssss (her emphasis not mine)..I dont know if I meant to call you..I think I might have to call another number...oh..um...yeah...this...uhh...ok..bye. *hangs up*
Immediately, Im like WTF? 3 seconds later it hits me why the callers name sounded familiar...I run over to my mental health binder and open it up and look at the patient list for last week.....the person who called me was a freaking psych patient!!
Seriously...I had a mini heart attack and scrambled to find my instructors number with a building fear in my heart. She didnt pick up so I called a class mate and told him that i had been called by a psych patient on my home phone and he was speech less...
Basically LONG LONG STORY SHORT...all of the appropriate people were informed and DID NOTHING. They rather seemed happy to insinuate that I possibly had a "boundary" issue and possibly gave my information to the patients myself. WHICH I FUCKIN DID NOT
I went home pissed that night..and came back the next day and informed them all that I was lodging a complaint with the hospital b/c I didnt think it was handled appropriately and all of a sudden..they cared.
Now there were emails flying back and forth and Im waiting to hear something on Monday or Tuesday but seriously WTF.
TO SUM IT ALL UP: A psych pt I had no contact with AT ALL somehow figured out my house phone number WHICH IS LISTED UNDER MY HUSBANDS NAME and therefore had to call all of the people with my last name to find me then CALLED me on it for no reason....and no one wants to do anything about it.....
Im livid..bc if this lady has my number out the phone book she now has my address, and Ive already informed my son that he can no longer go outside of the house with the dog to the yard anymore b/c im scared.
Oh, and forgot to add. We HAVE to wear our student name badges that LIST first and last name on the front...while the actual employees only have badges with their first names....
Any advice for when i meet with these higher ups next week? Im just pissed and kinda want to be prepared with questions from all angles when I go.
Let me know if anything is unclear....I'm tired and this was kinda long to type. lol.
ETA: this WAS NOT a patient of mine, or of any other student. I had no contact with her..and literally didnt say 2 words to her...I honestly didnt know who she was until she was pointed out to me after the fact.
Comment