Stupid Company Car!

[Andara Bledin]

I don't like confrontation, either, but I hate being ripped off even more.

^-.-^

[HorrorFrogPrincess]

Yeah, and this was a LOT of money.

Hate to be an SC, but if they can't fix the steering, maybe I can get the brakes worked for less because of this.

[Andara Bledin]

It's only being an SC if it's unreasonable.

Wanting to be treated fairly and not ripped off is not SC territory.

^-.-^

[HorrorFrogPrincess]

I called this morning and got the manager (by accident), and he agreed that 4inches of play is not normal and understood my being upset.

I'm proud of myself. I really wanted to yell and scream last night, but I'm always calmer in the morning after cooling off, so I just explained the problem. Taking it in on Saturday, so I won't have to not have a car for another day or miss time at work to run around.

[crazylegs]

Thread moved at request of OP.

[wolfie]

Professional truck driver here, and checking the play in the steering wheel is part of the pre-trip inspection. Here (scroll down to roughly where the sidebars run out of stuff to say) is documentation on what's considered acceptable - up to 2 inches on a 20 inch diameter steering wheel.

Unless you've got a steering wheel at least 40 inches in diameter, 4 inches is Steering wheel lash (free-play) exceeds required limit, which (according to the schedule in my company's inspection reports - the number may differ from company to company) is defect 19.3M. Any defect with an "M" is considered a major (i.e. out-of-service) condition, as opposed to something like a burned-out marker light (defect 18.1 - note there is no "M" in that one).