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Today was very trying. Mostly due to the dr's appointment as referenced here
http://www.customerssuck.com/board/s...555#post636555
Monday night/tuesday morning hubby had trouble with the van. He works night shifts so tuesday night he got a ride to work and home. That tuesday morning morning MIL and step father come to get him to help him get the van from work parking lot to the mechanics.
He does get the van there and when its said and done told me that he had to keep his foot on the gas to keep the engine from stalling and the engine would make knocking sounds while he waited at the stop light.
My first thought, possibly a fuel issue, but since I know little about cars I only mentioned that to him and left it be.
Van is dropped off with the promise to call when they get a look at it. Tuesday all day nothing, no call, we think ok they got busy and didn't get a chance to look at it until closing no big.
Wednesday, same thing, so he calls them back a little after 11am and is told they haven't had a chance to look at it but will do so after lunch. By now the road construction is causing a bit of a problem for people to get in and out of the shop but hasn't completely halted traffic. We think ok, people get busy. I gripe at hubby for not mentioning that hey not to rush but we do need the car by tomorrow. Oh well.
TODAY, I get a ride to my doc appointment and deal with those issues as mentioned in another thread. Come home, no calls nothing. He calls them shortly after I got back around 11am and there is no answer after a few rings. Calls back at 2:30 STILL NO ANSWER.
I'm now peeved as by the end of today it will have been THREE DAYS the van has been sitting in their lot untouched if not just moved around. WTF. If the bill is an issue thats fine we can take care of it but no info nothing, not even LOOKING at it for almost three days and the fact that is our ONLY means of getting anywhere you know I believe I will have words with you friday morning and they WON'T be pleasant.
I promise to hold my tongue but I will bring a friend to hold me back. Just because i'm expecting doesn't give me the right to be an SC...even if i want to.
(and for reference we've kept the van in as good as shape as possible considering, it just happens to be this week that this comes with all of the things that have to be done that require vehicular assistance
)
http://www.customerssuck.com/board/s...555#post636555
Monday night/tuesday morning hubby had trouble with the van. He works night shifts so tuesday night he got a ride to work and home. That tuesday morning morning MIL and step father come to get him to help him get the van from work parking lot to the mechanics.
He does get the van there and when its said and done told me that he had to keep his foot on the gas to keep the engine from stalling and the engine would make knocking sounds while he waited at the stop light.
My first thought, possibly a fuel issue, but since I know little about cars I only mentioned that to him and left it be.
Van is dropped off with the promise to call when they get a look at it. Tuesday all day nothing, no call, we think ok they got busy and didn't get a chance to look at it until closing no big.
Wednesday, same thing, so he calls them back a little after 11am and is told they haven't had a chance to look at it but will do so after lunch. By now the road construction is causing a bit of a problem for people to get in and out of the shop but hasn't completely halted traffic. We think ok, people get busy. I gripe at hubby for not mentioning that hey not to rush but we do need the car by tomorrow. Oh well.
TODAY, I get a ride to my doc appointment and deal with those issues as mentioned in another thread. Come home, no calls nothing. He calls them shortly after I got back around 11am and there is no answer after a few rings. Calls back at 2:30 STILL NO ANSWER.
I'm now peeved as by the end of today it will have been THREE DAYS the van has been sitting in their lot untouched if not just moved around. WTF. If the bill is an issue thats fine we can take care of it but no info nothing, not even LOOKING at it for almost three days and the fact that is our ONLY means of getting anywhere you know I believe I will have words with you friday morning and they WON'T be pleasant.
I promise to hold my tongue but I will bring a friend to hold me back. Just because i'm expecting doesn't give me the right to be an SC...even if i want to.
(and for reference we've kept the van in as good as shape as possible considering, it just happens to be this week that this comes with all of the things that have to be done that require vehicular assistance
)
Guess that Cc: to a lawyer friend at the bottom scared the shit out of him 
I didn't want to go that route, but I felt I had to--the shop wouldn't return phone calls, the owner would hide in his office or would vanish when I'd show up, etc. I soon grew tired of his antics. Trust me, it took all I had not to strangle someone! 
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