Tweet
Im putting this here b/c it doesnt really fit anywhere.
The Teavana in the mall just opened TODAY!! I was excited when I saw it was opening a few weeks back. I went to the mall for other things and noticed them open, and so headed over. Now, there was a story posted here about teavana. A TERRIBLE story, I dont remember who posted it and it was a lil while back, but that person was royally screwed by Teavana, so I went in prepared for pushy sales tactics, and well, i wasnt disappointed.
They had some samples outside, i tasted some. The girl was knowledgeable about the teas and brewing methods etc. I decide to get some of the "Youthberry" tea. It was very good.
I head over to the counter and ask the one guy how much it is an ounce. He tells me its a two ounce minimum and starts to drag over these HUGE tins filled with the tea. The sales pitch begins, hes wafting the tea smells all up in my face.
Apparently ALL the teas they brew are 2 different teas together so if I want the Youthberry taste as brewed there, if have to buy 2 seperate teas. Not an issue, so I ask about the price.....
$12.00 for TWO ounces of the one tea. And about $7 for two ounces of the other. So, Id have to spend at MINIMUM $20 to get the flavor they got out there? Psh. And if that wasnt enough. The guy starts in on selling me airtight tea tins, but theyre HUGE (and cost $7)...he's also strongly encouraging me to buy a POUND of the tea. A POUND! @ 12 bucks per 2 ounces...you know how much that would be...FOR TEA?!
Thankfully, I am able to say no to a sale, so I respectfully decline his generous offer of 1 lb of tea and ask about 2oz of just one tea in a bag (bc it was good and I still wanted it, and hell..i work hard and i deserve a splurge!!). His face falls, and immediately he gets nastified, I tell him id like to confer with hubby and he snaps "Hurry up, b.c there might be a line" so I politely dismiss myself from him and go back to talk to my husband. I wait til he leaves from behind the counter and approach another employee . I told her exactly what i wanted and she tried a little to upsale me, but i was adamant.
Heres where I had issue. She picks up a bag and fills it with tea and places it on the scale. Now this tea is already $12.00 for 2 oz, the bag on the scale its coming up @ about $22.00 due to the amount she filled it with.
Emp:"Is this okay?" she asks with hopeful eyes.
Me: "No",I say sternly "closer to the 2 oz price please".
Emp:*shakes a tiny bit out, scale reads 19.80* "Is this okay?"
Me:"No, I want 2 ounces, please take some out."
Emp:"Oh, okay" *giggle* "Im new at weighing stuff"*giggle, titter*
Me: Thats okay
Emp: *shakes some more out. Reads $16.50*. "This ok".
Me: Id really just like the 2 ounces.
Emp: *giggle* Im new, im sorry. *giggle*
She FINALLY shakes out enough (after like 2 more exchanges and more giggling) so that its like $12.40 and Im like "Thats fine". It almost felt like theyre trained to do that so when the random person says, oh thats ok, b/c they dont want to be an inconvenienve, they make more money. She then trys to sell me some rock sugar. $8 a pound. 3 pound minimum, but hey, the pretty container is only $3!!! Uh, no thanks. I already splurged on the f'in expensive tea, im not going to buy $30 worth of sugar too.
I kinda feel bad for the employees. They seemed like they NEEDED to sell and therefore did/said what they could. I completely saw that poster who wrote about their experience with teavana...I honestly saw the terror in those employees and couldnt help but feel bad. I thought maybe it was b/c i was already aware of how the company operated due to the post here, but hubby commented on it too and I hadnt told him yet.
The Teavana in the mall just opened TODAY!! I was excited when I saw it was opening a few weeks back. I went to the mall for other things and noticed them open, and so headed over. Now, there was a story posted here about teavana. A TERRIBLE story, I dont remember who posted it and it was a lil while back, but that person was royally screwed by Teavana, so I went in prepared for pushy sales tactics, and well, i wasnt disappointed.
They had some samples outside, i tasted some. The girl was knowledgeable about the teas and brewing methods etc. I decide to get some of the "Youthberry" tea. It was very good.
I head over to the counter and ask the one guy how much it is an ounce. He tells me its a two ounce minimum and starts to drag over these HUGE tins filled with the tea. The sales pitch begins, hes wafting the tea smells all up in my face.
Apparently ALL the teas they brew are 2 different teas together so if I want the Youthberry taste as brewed there, if have to buy 2 seperate teas. Not an issue, so I ask about the price.....
$12.00 for TWO ounces of the one tea. And about $7 for two ounces of the other. So, Id have to spend at MINIMUM $20 to get the flavor they got out there? Psh. And if that wasnt enough. The guy starts in on selling me airtight tea tins, but theyre HUGE (and cost $7)...he's also strongly encouraging me to buy a POUND of the tea. A POUND! @ 12 bucks per 2 ounces...you know how much that would be...FOR TEA?!
Thankfully, I am able to say no to a sale, so I respectfully decline his generous offer of 1 lb of tea and ask about 2oz of just one tea in a bag (bc it was good and I still wanted it, and hell..i work hard and i deserve a splurge!!). His face falls, and immediately he gets nastified, I tell him id like to confer with hubby and he snaps "Hurry up, b.c there might be a line" so I politely dismiss myself from him and go back to talk to my husband. I wait til he leaves from behind the counter and approach another employee . I told her exactly what i wanted and she tried a little to upsale me, but i was adamant.
Heres where I had issue. She picks up a bag and fills it with tea and places it on the scale. Now this tea is already $12.00 for 2 oz, the bag on the scale its coming up @ about $22.00 due to the amount she filled it with.
Emp:"Is this okay?" she asks with hopeful eyes.
Me: "No",I say sternly "closer to the 2 oz price please".
Emp:*shakes a tiny bit out, scale reads 19.80* "Is this okay?"
Me:"No, I want 2 ounces, please take some out."
Emp:"Oh, okay" *giggle* "Im new at weighing stuff"*giggle, titter*
Me: Thats okay
Emp: *shakes some more out. Reads $16.50*. "This ok".
Me: Id really just like the 2 ounces.
Emp: *giggle* Im new, im sorry. *giggle*
She FINALLY shakes out enough (after like 2 more exchanges and more giggling) so that its like $12.40 and Im like "Thats fine". It almost felt like theyre trained to do that so when the random person says, oh thats ok, b/c they dont want to be an inconvenienve, they make more money. She then trys to sell me some rock sugar. $8 a pound. 3 pound minimum, but hey, the pretty container is only $3!!! Uh, no thanks. I already splurged on the f'in expensive tea, im not going to buy $30 worth of sugar too.
I kinda feel bad for the employees. They seemed like they NEEDED to sell and therefore did/said what they could. I completely saw that poster who wrote about their experience with teavana...I honestly saw the terror in those employees and couldnt help but feel bad. I thought maybe it was b/c i was already aware of how the company operated due to the post here, but hubby commented on it too and I hadnt told him yet.
i usually just drink bagged (grocery store) tea because im lazy
Comment