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  • #1

    Pharma Hell & Hello

    Just wanted to introduce myself (long time lurker, 1st time poster).

    I've been working for a pharmaceutical Call Center for the past 7 years. Tortured and tormented almost every single working day from my "lovely" customers.

    Can't wait to meet you all.
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  • #2
    Do you take calls from pharmacy reps and doctor's offices or actual prescription-holding customers? I can imagine the customers could get pretty wild, especially if they are calling about controlled substances.

    Looking forward to hearing some stories.

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    • #3
      I work in the call center/customer service department for a NY based health insurance company. Welcome to CS !
      I don't get paid enough to kiss your a**! -Groezig 5/31/08
      Another day...another million braincells lost...-Sarlon 6/16/08
      Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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      • #4
        Hey there

        Wow, a pharmaceutical call centre - you must have some HUGE doozies just waiting to be told....

        Please, make yourself at home
        The report button - not just for decoration

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        • #5
          The call center I work for is the main switchboard for their corporate headquarters & six different operating affiliates. I get calls from sales reps, media, consumers (both over the counter & prescription), people looking for jobs, people looking to offer a service, people looking for different pharma companies, wrong numbers all together (pizza anyone?). Over all, it's a very fast paced & hectic environment. And yes, I do have some stories that are doozies!

          Thanks for the welcome!

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