I've been a lurker for some time, and decided that my job hasn't been represented from what I've seen... yet LOL.
I manage a small pawn shop in Canada, and have many many years of customer service under my belt. I've seen so many SCs it boggles the mind (as have you all, as I've read!). Hopefully sometime soon I will have the courage to post some of the everyday (and not so normal) goings on I face, and have faced in my 20+ years of customer service related jobs.
I would like to thank you all for your posts, it makes me chuckle when sometimes I just want to choke the living hell out people LOL Until I found this site, I would take my frustrations out by drinking and killing things on Warcraft
I manage a small pawn shop in Canada, and have many many years of customer service under my belt. I've seen so many SCs it boggles the mind (as have you all, as I've read!). Hopefully sometime soon I will have the courage to post some of the everyday (and not so normal) goings on I face, and have faced in my 20+ years of customer service related jobs.
I would like to thank you all for your posts, it makes me chuckle when sometimes I just want to choke the living hell out people LOL Until I found this site, I would take my frustrations out by drinking and killing things on Warcraft
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