So, hey.
I've been lurking here for a long while, almost a couple of years. I've been in the service industry for almost 10. I've worked in gas stations, retail stores and behind fast food counters.
The reason why I've finally decided to show myself isn't really to tell a recent horror story but rather to get some help with my homework. I am an art student and I am currently taking an ad design class.
The assignment calls for a poster design that focuses on a social issue. I decided to do one on Abusive Customer Behavior. The problem is that researching a topic like this is really difficult. Most the time Google pulls up pro-customer information, critical responses to "poor" customer service, company policies that condone abusive customer behavior, however thinly disguised and general "the customers always right" customer care bullshit.
The only leads I have so far are this site, a few studies on customer rage and Office Space.
Really I am looking for visual icons that embody the service industry: Name tag styles, flare, help desk counters, and mostly things I may not have thought of.
I appreciate any help I can get.
Oh, and thank you for creating this site. It makes the world a better place.
I've been lurking here for a long while, almost a couple of years. I've been in the service industry for almost 10. I've worked in gas stations, retail stores and behind fast food counters.
The reason why I've finally decided to show myself isn't really to tell a recent horror story but rather to get some help with my homework. I am an art student and I am currently taking an ad design class.
The assignment calls for a poster design that focuses on a social issue. I decided to do one on Abusive Customer Behavior. The problem is that researching a topic like this is really difficult. Most the time Google pulls up pro-customer information, critical responses to "poor" customer service, company policies that condone abusive customer behavior, however thinly disguised and general "the customers always right" customer care bullshit.
The only leads I have so far are this site, a few studies on customer rage and Office Space.
Really I am looking for visual icons that embody the service industry: Name tag styles, flare, help desk counters, and mostly things I may not have thought of.
I appreciate any help I can get.
Oh, and thank you for creating this site. It makes the world a better place.
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