I spent nearly five minutes today trying--unsuccessfully--to convince a customer that a bottle of pineapple juice is in fact gluten free. Shouldn't that be common sense (especially if the ingredients list is nothing more than "Pineapple Juice")?
I think her confusion arose from that brand's GF labeling, which is a wheat-stalk icon with a slash through it--underneath does say "Gluten Free" though so I'm not entirely sure how her thought process got to "contains wheat". The only thing I can come up with is that she read it to be "not not gluten free" which still doesn't make any sense.
At the end of this strange odyssey, she left the bottle on my desk with a "Thanks, but I'd better not risk it. I'm gluten free." Another customer who was idly watching this whole thing gave me the best "WTF" look I've seen yet and the cashier across from me was trying not to laugh.
...Well to be fair the juice is in the same aisle as the crackers. Maybe she thought wheat molecules can pass through packaging?
I think her confusion arose from that brand's GF labeling, which is a wheat-stalk icon with a slash through it--underneath does say "Gluten Free" though so I'm not entirely sure how her thought process got to "contains wheat". The only thing I can come up with is that she read it to be "not not gluten free" which still doesn't make any sense.
At the end of this strange odyssey, she left the bottle on my desk with a "Thanks, but I'd better not risk it. I'm gluten free." Another customer who was idly watching this whole thing gave me the best "WTF" look I've seen yet and the cashier across from me was trying not to laugh.
...Well to be fair the juice is in the same aisle as the crackers. Maybe she thought wheat molecules can pass through packaging?
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