Okay, so I was probably the sucky one here, but it was too funny...
A customer called in who had a very mild accent, but we were communicating just fine.
Until I asked for his name.
C: Uhhhhhhh...
Me: Your name sir, can I get your name?
C: Huhhhh? I, uh, huh?
Me: Your name, sir. Your first name and last name.
C: I don't... uhhh...
Me: Your naaaaame.
C: I don't know what it is.
Me: You don't know your name?
C: I just don't know...
Me: Well, do you have your conformation number?
C: Oh yes, it's right here!
He was actually a really nice guy; not sucky at all. I know I played with him a bit, but I just found it kind of odd that we talked and talked and then he couldn't understand I was asking for his name...
A customer called in who had a very mild accent, but we were communicating just fine.
Until I asked for his name.
C: Uhhhhhhh...
Me: Your name sir, can I get your name?
C: Huhhhh? I, uh, huh?
Me: Your name, sir. Your first name and last name.
C: I don't... uhhh...
Me: Your naaaaame.
C: I don't know what it is.
Me: You don't know your name?
C: I just don't know...
Me: Well, do you have your conformation number?
C: Oh yes, it's right here!
He was actually a really nice guy; not sucky at all. I know I played with him a bit, but I just found it kind of odd that we talked and talked and then he couldn't understand I was asking for his name...
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