I was working last night, and helping a customer at the counter..when I see an older woman get into line...she had just walked in and went straight to the line. At the line there is a small sign that reads "please wait" and woman is standing right there.
Me:
SW: a LITTERATE sc...
Me: yes ma'am how can I help you...
SW: the sign here says please wait.
Me: yes ma'am but now I can help you if you'd like to just step up to the counter. (I'm thinking she wants to check to see if we have a movie, or pay a late fee or something).
SW: but I'm not done shopping yet.
Me: well is there something I can help you find then?
Sw: not really I just saw the sign that says please wait...and am now waiting.
me: ma'am thats the line for those waiting to check out or if they have questions.
Sw: oh...so I don't have to wait here?
Me: no ma'am...
Me:
SW: a LITTERATE sc...
Me: yes ma'am how can I help you...
SW: the sign here says please wait.
Me: yes ma'am but now I can help you if you'd like to just step up to the counter. (I'm thinking she wants to check to see if we have a movie, or pay a late fee or something).
SW: but I'm not done shopping yet.
Me: well is there something I can help you find then?
Sw: not really I just saw the sign that says please wait...and am now waiting.
me: ma'am thats the line for those waiting to check out or if they have questions.
Sw: oh...so I don't have to wait here?
Me: no ma'am...
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