Other then the hotel being a complete digusting mess from teenage baseball players literally just throwing their trash all over, at 1030 I get this jewel.
SC: Yeah um we just got back & the room's AC wasn't working & we told the people there earlier.
Me: Oh no, well at this time of night the best bet is to have you move rooms to where you will be more comfortable. You don't have to go far.
SC: Yeah my wife & I just got here & we are here.
Me: ?? Okay well, it wouldn't be far & you can keep keys to both rooms, so you don't need to feel stressed to move all of your things quick.
SC: See, I am confused as to why you all would check someone into this side of the hotel when the sun is facing it. (FYI, one side of our hotel faces completely east & the other west...at least half the day one side or the other gets direct sunlight.)
Me: ??????? (This guy is...retarded.) Well, I am sorry, but our AC's uaully always work so that is never an issue. We put guests in all areas of the hotel. (I am still secretly going wtf?)
SC: Okay...well we might just stick it out.
Me: Okay, we just want you comfortable. So, you don't want to move rooms?
SC: My wife...we are here now.
Me: Okay. ????
SC: We'll just stick it out.
Me: Alright, I am sure sorry!
And odds are his bitch of a wife will demand thier money back just because that was their plan from the beginning.
Sadly, because Montana only have 3 months of real summer, our AC's get over-taxed. We keeps tons on hand for maintenance to switch broken ones out, but at 1030pm at night there is no maiteneance on a Sunday.
SC: Yeah um we just got back & the room's AC wasn't working & we told the people there earlier.
Me: Oh no, well at this time of night the best bet is to have you move rooms to where you will be more comfortable. You don't have to go far.
SC: Yeah my wife & I just got here & we are here.
Me: ?? Okay well, it wouldn't be far & you can keep keys to both rooms, so you don't need to feel stressed to move all of your things quick.
SC: See, I am confused as to why you all would check someone into this side of the hotel when the sun is facing it. (FYI, one side of our hotel faces completely east & the other west...at least half the day one side or the other gets direct sunlight.)
Me: ??????? (This guy is...retarded.) Well, I am sorry, but our AC's uaully always work so that is never an issue. We put guests in all areas of the hotel. (I am still secretly going wtf?)
SC: Okay...well we might just stick it out.
Me: Okay, we just want you comfortable. So, you don't want to move rooms?
SC: My wife...we are here now.
Me: Okay. ????
SC: We'll just stick it out.
Me: Alright, I am sure sorry!
And odds are his bitch of a wife will demand thier money back just because that was their plan from the beginning.
Sadly, because Montana only have 3 months of real summer, our AC's get over-taxed. We keeps tons on hand for maintenance to switch broken ones out, but at 1030pm at night there is no maiteneance on a Sunday.
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