Years ago I worked in a hardware store & in this part of the country we have the annual "get up on the roof & get the swamp cooler running" ritual (link is for you folks that live in humid climates).
There's always be some idiot who forgot to drain the copper water supply line,it froze & burst,then they'd cut out the burst part & find that the standard 1/4" fittings wouldn't work to make a patch.I would always try to patiently explain that the tube had swelled & while 1/4 wouldn't fit anymore,it certainly wasn't 5/16ths.
"You don't know what you're talking about! Gimme the 5/16" fittings & tubing!"
So I'd sell them the larger tubing,ferrules & nuts & inevitably they'd come back in a few hours or the next day complaining about how I (or other CWs ) had sold them the wrong thing.
*SIGH* "I told you the 5/16" wouldn't work on the cooler fitting,they're all designed for 1/4"...."
"Well you sold me the wrong stuff,it's your fault,you have to take this back!"
"Uh no,we're not taking back the expensive tubing that you managed to mangle in your ham-fisted attempt to get your cooler working after we told you it was wrong"
Cue the "This is bullshit!!! I wanna see a manager!!!"
(not really an SC) Then there was the lady who came in wanting to know why her house wasn't getting cool even though she had the cooler running full blast.After some questions,we found out she was from back east & had never seen a swamp cooler & didn't know that you need to open a window in every room about 2-3 inches for it to work properly.
She came back a couple of days later & thanked us for the advice
There's always be some idiot who forgot to drain the copper water supply line,it froze & burst,then they'd cut out the burst part & find that the standard 1/4" fittings wouldn't work to make a patch.I would always try to patiently explain that the tube had swelled & while 1/4 wouldn't fit anymore,it certainly wasn't 5/16ths.
"You don't know what you're talking about! Gimme the 5/16" fittings & tubing!"
So I'd sell them the larger tubing,ferrules & nuts & inevitably they'd come back in a few hours or the next day complaining about how I (or other CWs ) had sold them the wrong thing.
*SIGH* "I told you the 5/16" wouldn't work on the cooler fitting,they're all designed for 1/4"...."
"Well you sold me the wrong stuff,it's your fault,you have to take this back!"
"Uh no,we're not taking back the expensive tubing that you managed to mangle in your ham-fisted attempt to get your cooler working after we told you it was wrong"
Cue the "This is bullshit!!! I wanna see a manager!!!"
(not really an SC) Then there was the lady who came in wanting to know why her house wasn't getting cool even though she had the cooler running full blast.After some questions,we found out she was from back east & had never seen a swamp cooler & didn't know that you need to open a window in every room about 2-3 inches for it to work properly.
She came back a couple of days later & thanked us for the advice
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