Tweet
I work in a sales center for satellite TV service. This guy called in today. He was . . . miffed.
Cust: "Well, whatta I have to do to cancel this?"
Me: "Sir, you're in a two year contract."
Cust: "Well, how long is that?"
He was miffed . . . and not too bright.
I posted the quotes to my Facebook, and a friend was thinking that maybe he was wondering how long he had left in contract. Valid point . . . if he didn't sign up LAST MONTH.
I swear, I was speechless. Utterly and totally. My colleagues said that I should have figured out how many seconds it was for him.
Cust: "Well, whatta I have to do to cancel this?"
Me: "Sir, you're in a two year contract."
Cust: "Well, how long is that?"
He was miffed . . . and not too bright.
I posted the quotes to my Facebook, and a friend was thinking that maybe he was wondering how long he had left in contract. Valid point . . . if he didn't sign up LAST MONTH.
I swear, I was speechless. Utterly and totally. My colleagues said that I should have figured out how many seconds it was for him.
Comment