I'll make this one brief because i think i can sum it all up in one sentence:
Last week I took a call from a customer who was asking why they wouldn't get any channels on their tv when their Antenna was hooked up to the VCR.
Or maybe i can't. To elaborate: She had the VCR hooked up to the TV and the Antenna hooked to the VCR, and was trying to watch TV that way and was wondering why she wasn't getting any reception. So I had to walk her through how to not only hook the antenna up to the TV, but apparently how to hook the VCR up to the TV because she didn't know how to get that to work with the Antenna hooked up.
I feel a sudden sorrow for those who work Tech Support call lines, I really do.
Last week I took a call from a customer who was asking why they wouldn't get any channels on their tv when their Antenna was hooked up to the VCR.
Or maybe i can't. To elaborate: She had the VCR hooked up to the TV and the Antenna hooked to the VCR, and was trying to watch TV that way and was wondering why she wasn't getting any reception. So I had to walk her through how to not only hook the antenna up to the TV, but apparently how to hook the VCR up to the TV because she didn't know how to get that to work with the Antenna hooked up.
I feel a sudden sorrow for those who work Tech Support call lines, I really do.
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