You too, Sir! You too.

[Betweenshades]

I answer the phone call that's been transferred to me and am not halfway through my greeting when the guy cuts me off and starts going off about how much we suck.

Customer: I ordered an adaptor cable 2 weeks ago and it's not here! That's horrible customer service!

Me: Sir, we....

Customer: I don't want to hear it, you need to send me my stuff RIGHT NOW.

Me: I'm sor..

Customer: MY NAME IS {name}!

Me: Wedon'tselladaptorcables!!! (YES! I got a word in!)

Customer: Then WHY was I able to ORDER from you??

Me: You didn't. We only sell TV boards. No cables. We never have. You probably have the wrong company.

Customer: I ordered from {Similarly-Named Business}

Me: That's not us; we're {Company}

Customer: F--k you! *hangs up*

Me:

I love dumb rude people! They don't even make me mad anymore!

[MoonCat]

And is two weeks even that long in the world of mail-order? We did just have a bunch of holidays not so long ago...including MLK Jr. Day, which means the postal service was closed...What a whiner.

[Andara Bledin]

And is two weeks even that long in the world of mail-order?

To some people, more than 3 days is a sign of Apocalypse.

I wish I were joking, but I've seen many, many cases of people going off their nut because it's been five whole days and their precious item isn't yet in their hands.

^-.-^

[Teefies2]

To some people, more than 3 days is a sign of Apocalypse.

I wish I were joking, but I've seen many, many cases of people going off their nut because it's been five whole days and their precious item isn't yet in their hands.

^-.-^

This.

When you order from me online on the 17th, but don't pay until the 20th, PLEASE don't send me hateful emails because your item hasn't arrived by the 21st. My TOS states "3 business days from the date of payment" !!!!!!!!

[Betweenshades]

To some people, more than 3 days is a sign of Apocalypse.

I've had a good number of people who pitched a fit because their item wasn't there the next day even though they only paid for standard shipping.

Oy!

[Daemonmonkey]

Customer: F--k you! *hangs up*

[Calls back usicng Caller-ID]: "Regarding your order of "F-k You", which type do you want, Basic, Standard or Premium?"

(wishful thinking)

[Mytical]

Ok..but what if they answer 'Premium'? No wait..I don't want to know.

To the OP, don't you just love when customers INSIST they are right, even when all available evidence points to them being wrong? The customer isn't always right, and sometimes they are so wrong we have no words..

[Daemonmonkey]

Ok..but what if they answer 'Premium'? No wait..I don't want to know.

Send entrance "ticket" for The Blue Oyster Bar" to SC... <bfeg>

The one that coined the term "customer is always right" should be first peeled off his skin, then cooked in oil and then sent to hell to burn...

[dalesys]

Send entrance "ticket" for The Blue Oyster Bar" to SC... <bfeg>

The one that coined the term "customer is always right" should be first peeled off his skin, then cooked in oil boiled in a puree of bhut jolokia peppers and then sent to hell to burn...

Minor enhancement

[Betweenshades]

Ok..but what if they answer 'Premium'?

Then I'd send out our technician :P