I used to work for a company that set up phone interviews with people for health insurance. Alot of older people, but not all old people. Got a call from a man in alabama on a thursday to set up his interview. I scheduled him for the following wednesday around the mid-morning. Here is the conversation on that tuesday (the day BEFORE his appointment) when he called back and I got him again..
Me: Hello, my name is Dave. How can I help you?
Cust: Someone was supposed to call me to do my phone interview. I've been sitting here all day!
Me: When was your interview set up for (I asked this as I checked the schedule)
Cust: It was set up for Wednesday at (I forget the exact time)
Me: Uhhh....you know today is tuesday right sir?? (had to stop myself from laughing out loud)
Cust: Oh, that's right! (He had 'Gee, I'm an idiot' tone of voice now)
Me: OK. Have a nice day
I just shook my head as he hung up the phone.
Me: Hello, my name is Dave. How can I help you?
Cust: Someone was supposed to call me to do my phone interview. I've been sitting here all day!
Me: When was your interview set up for (I asked this as I checked the schedule)
Cust: It was set up for Wednesday at (I forget the exact time)
Me: Uhhh....you know today is tuesday right sir?? (had to stop myself from laughing out loud)
Cust: Oh, that's right! (He had 'Gee, I'm an idiot' tone of voice now)
Me: OK. Have a nice day
I just shook my head as he hung up the phone.
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