"Our computers are down"

[Peppergirl]

Why is it that when SC's hear the phrase "Our computers are down", or some variation of it, they ALWAYS have to counter with a "...but!"

But what?


"But...I need to book a ticket!"

Yes. And I just explained that our system is down, our IT department is working on it, and apologized that we can't book tickets at this time.

Your response to this was a sputtering....

"But...I need to book a ticket!"

Listen. It's 430am. This URGENT ticket you need to book is not for a week.

Relax. Go the fuck away.

Jesus.

[ravevolution]

"But I want something and I want it now!"

[MoonCat]

Always followed by "When do you think they'll be working again?" (sigh)

[Mytical]

Always followed by "When do you think they'll be working again?" (sigh)

The second Tuesday of next week, or the sixth week of the month, which ever comes first.

[Teskeria]

You actually get to say that? We are not permitted to say our computers are down. The idiots at the top think that will make customers think we have poor computers. I doubt they themselves use computers or they would realize people EXPECT computers to go down occasionally. We have to say they are up dating.

[Mytical]

We have to say they are up dating.

See now the first thing that would come to my mind when I heard this is two computers walking on a beach holding hands... I am odd.....

[Yarnil]

See now the first thing that would come to my mind when I heard this is two computers walking on a beach holding hands... I am odd.....

True :P

[lobo94]

You actually get to say that? We are not permitted to say our computers are down. The idiots at the top think that will make customers think we have poor computers. I doubt they themselves use computers or they would realize people EXPECT computers to go down occasionally. We have to say they are up dating.

Same thing here. Now, how many people out there actually believe that?