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What part of "No Reorder" does the DC not understand?!

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  • What part of "No Reorder" does the DC not understand?!

    Our policy with furniture displays is that we do not sell them unless and until there are no more boxed items in backstock, and the scanner indicates "No reorder" for that item.

    So we had a patio set where the only pieces we had were the displays and the scanner said "No reorder". So we sold the displays to a customer and had to give them a little bit of a discount because of some flaw, real or imagined.

    Guess what comes in on Friday night's truck? Two more of that same patio set! Yours truly ended up having to assemble all the pieces and put them out on the salesfloor, so that the set wouldn't go to clearance and sit in the backroom, undergoing several clearance markdowns, not selling because nobody knew we had it.

    I didn't graduate from a school or anything, but shouldn't the "No reorder" designation first be applied to an item when there is no more of that item left at the DC?
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily
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