I'm so sorry brain... let me take you to where the stupidity can't hurt you...

[Foxglove8778]

If the doctor is located in Ohio and the member has coverage thru Ohio and Anthem BCBS is in Ohio... Why are you calling Pennsylvania and how is my fault that you have wasted a phone call?

Why did I have to explain this to you three times?

Why can't you understand that I cannot transfer you to another company? I'm not giving you a run around, this goose chase was entirely of your making.


Where did you even get my number from??? No, really. I want to hurt whoever gave you this number.

[Geek King]

Er, Fox, you don't by chance work for a company that is a combination of the short form of medical and a large number evenly divisible by 1000 are you? Because the billing company I work for in Ohio just got bought by them and they are situated in Penn. It could explain how you got contacted...

[Foxglove8778]

I'm not sure which company you're talking about... I work for a BCBS....
This has been a repeated situation over the last seven years and it was my direct line, not the 800 number for the call center.

But thanks for the thought.