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  • Get out of there!!!

    So this customer wasn't really sucky, but he did act like a douche kebab. (I'd say a 4 on the suck scale.) Honestly, I count anyone who doesn't yell or swear at me non sucky, and he didn't at all. Any way, he asked me to get him a banana, so I go in the kitchen and grab him one, and how does he thank me? When I'm not there, he goes in and grabs all the bananas from the kitchen! Now, the kitchen is closed and it's obvious so if he were to fall and hurt himself, we could be liable. But seriously what was going on his head that just because I gave him a banana, he thought it's ok to grab all the bananas?! What is he like, three? (He was into his 50s, I'd estimate) Dpes the brain revert to child? What a banana brain! Anyway, have you ever found a customer in an employee only area and what happened?
    Can't reason with the unreasonable.
    The only thing worse than not getting hired is getting hired.

  • #2
    What? Seriously? I'd have called security and/or issued him a bill for the bananas!

    As for what was going on in his head, you're assuming that something -- anything -- actually WAS going on in that vacuum.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

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    • #3
      At least he didn't try to attack with the bananas.
      I'm trying to see things from your point of view, but I can't get my head that far up my keister!

      Who is John Galt?
      -Ayn Rand, Atlas Shrugged

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      • #4
        Somehow, I knew that was coming **releases the tiger**
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

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        • #5
          Looks like you need to call the zoo, as it looks like a monkey escaped!
          People who don't like cats were probably mice in an earlier life.
          My DeviantArt.

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          • #6
            Quoth HotelMinion View Post
            When I'm not there, he goes in and grabs all the bananas from the kitchen! Now, the kitchen is closed and it's obvious so if he were to fall and hurt himself, we could be liable. But seriously what was going on his head that just because I gave him a banana, he thought it's ok to grab all the bananas?!
            Sounds like somebody hasn't evolved yet, and needs to do it right now.
            Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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            • #7
              Quoth EricKei View Post
              Somehow, I knew that was coming **releases the tiger**
              That's for raspberries
              I'm trying to see things from your point of view, but I can't get my head that far up my keister!

              Who is John Galt?
              -Ayn Rand, Atlas Shrugged

              Comment


              • #8
                I ran into an angry customer in the back room as I was arriving at the start of my shift. Hadn't even clocked in yet. As far as I can tell, he was ringing the produce bell, and when no one came, he took it upon himself to walk into the back room and yell at the first person he saw. Lucky me.

                I calmly explained that I had just arrived, and helped him out. He just needed something weighed. We didn't have scales at the checkouts, so produce had to be weighed beforehand. But I was pissed because I got yelled at for something that wasn't my fault, and wasn't even my area, so I tried to find out why no one answered the damn bell. I found the produce person sitting in the breakroom, and went off on her for not covering her department and getting me yelled at. She didn't care. She just said something like, "You should have told him you don't know how to use the scale!"

                She had a point -- the customer was an asshole, and it wasn't my area anyway -- but it pissed me off that she left her area unattended like that. But she was a daytime person, and since daytime people are hard to come by, they tended to get away with things that, had a nighttime person pulled, his head would have been on a platter.
                Sometimes life is altered.
                Break from the ropes your hands are tied.
                Uneasy with confrontation.
                Won't turn out right. Can't turn out right

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                • #9
                  Quoth taxguykarl View Post
                  That's for raspberries
                  I like to be preemptive. Better safe than sorry. You never know when a psychotic, banana-wielding fiend might have a prune pit in his back pocket!
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

                  Comment


                  • #10
                    Quoth MadMike View Post
                    As far as I can tell, he was ringing the produce bell, and when no one came, he took it upon himself to walk into the back room and yell at the first person he saw.
                    This is why I was so happy at my old work when we got a locking break room door. Before the remodel, the room was so small that the door had to be propped open with a garbage can, since there was not enough room for the door to swing shut. The customer bathroom was directly across the hallway. So we'd get customer popping their heads in to tell us the bathroom was out of soap, or to ask a "quick" question.

                    This is a state mandated break. I'm not positive, but I THINK it's supposed to be uninterrupted. (that might actually be the unpaid lunch break?) Either way, sometimes other employees would go off their break to help the customer, then come back to finish their break. Whatever. I made it a policy to never ever address any question or comment from a customer invading our break room. I said "I'm sorry, I'm on break. You'll need to find someone on the floor." And turned my back to the door. Yeah, some people huffed and rolled their eyes, but I wouldn't give in. It's not okay to go into the back room, especially to ask if someone could pull fabric from topstock. If someone had come in bleeding from the head... Okay, I would have helped then.
                    Replace anger management with stupidity management.

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                    • #11
                      Quoth EricKei View Post
                      ...a psychotic, banana-wielding fiend ...
                      You said the 'M' word, didn't you?
                      I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                      Procrastination: Forward planning to insure there is something to do tomorrow.
                      Derails threads faster than a pocket nuke.

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                      • #12
                        Had to put door locks on the breakfast room at my former property because guests were waltzing right in there and taking whatever they wanted. Also the service elevator where I work now is apparently there to amuse young hocky players who haven't been able to content themselves with only breaking the main guest elevator.
                        Last edited by WishfulSpirit; 04-13-2017, 09:48 AM.
                        "I try to be curious about everything, even things that don't interest me." -Alex Trebek

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