I had my first day on my new job today.
It was strange. After a year and a half on the phones, I've come to accept that it's perfectly normal to have every moment of my time precisely scheduled, monitored, tracked and analyzed... plus all of it recorded for training purposes.
Now, I don't even clock in or out. Which led to certain moments when I felt like half a doofus:
Me: When are breaks and lunch?
Boss: When would you like them to be?
Me: ???
Boss: Take them whenever you want to.
Other interesting things from today:
1. I don't even have a phone. I can get one if I want one... as my boss said, "You probably should. You never know when you might want to call and order lunch."
2. My former co-workers aren't allowed to talk to me about business. I only talk to supervisors and above.
3. Getting the job was actually an achievement... it turns out a lot of people applied for it. I honestly thought I got it because no one else wanted it.
The most important thing: I went to work in a good mood and didn't have that mood ruined within five minutes by some batshit crazy irate customer. In fact, I made it through the entire day without getting pissed off.
Well, maybe even more important: When I left work, I didn't think, "F**k, I've got to do this all again tomorrow. I need beer."
It was strange. After a year and a half on the phones, I've come to accept that it's perfectly normal to have every moment of my time precisely scheduled, monitored, tracked and analyzed... plus all of it recorded for training purposes.
Now, I don't even clock in or out. Which led to certain moments when I felt like half a doofus:
Me: When are breaks and lunch?
Boss: When would you like them to be?
Me: ???
Boss: Take them whenever you want to.
Other interesting things from today:
1. I don't even have a phone. I can get one if I want one... as my boss said, "You probably should. You never know when you might want to call and order lunch."
2. My former co-workers aren't allowed to talk to me about business. I only talk to supervisors and above.
3. Getting the job was actually an achievement... it turns out a lot of people applied for it. I honestly thought I got it because no one else wanted it.
The most important thing: I went to work in a good mood and didn't have that mood ruined within five minutes by some batshit crazy irate customer. In fact, I made it through the entire day without getting pissed off.
Well, maybe even more important: When I left work, I didn't think, "F**k, I've got to do this all again tomorrow. I need beer."
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