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The week is finally over.
I am so overhwelmed at work, it's not funny.
The warehouse is a writeoff.
Customer orders are piled up and have been for weeks. Nobody has been called, or if they have, no followups have been done to see if they still want the stuff that's been sitting here for a month or more.
Last night, I worked until 6 pm by myself, trying to get the last of the freight received and priced and out to the floor. The other girls all left at 5, because they had been there since 7 am, and it was their third day of pricing.
(The truck came Tuesday.) Now I will probably get crap for having overtime.
For about the last 3 hours that I worked yesterday, I had a blinding headache that turned into a sick stomach as soon as I was in my door at home.
I spent the rest of the night, curled up in the dark, trying to stay as still as I could so my head didn't hurt, in between bouts of nausea and vomiting.
I had two new girls, start this week, and one, I think, is going to be OK.
She is a woman I have been acquainted with for years as a customer.
She was shocked at how much stress I have in my job.
She said, "I told my husband how much they expect you to do around here.
It's ridiculous. That phone never stops ringing, and you just get one job started and somebody comes in bugging you about something else. I had no idea..."
The other woman, I am very worried about. I spent the last two days running around fixing her errors. She won't listen to instructions.
I told her, "Every item that comes in has a price ticket. You will have a ticket for everything you see. It's just a matter of matching up the tickets."
I came along and saw some weatherstrip in a cart with a store-made price ticket. I asked about them and she said, "Oh, I couldn't find the tickets, and we were supposed to get them, so I just made new ones."
I said, "You can't just do that. If there is no ticket, that means you have put it on something else, or you've lost them, but we need to know which it is before you just go putting on new tickets."
I finally got around to checking today, and she had put the tickets on the completely wrong item.
The correct tickets for that item were sitting on the table, ready to be claimed as short. GRRR!!!
There were at least 3 other items priced with wrong tickets that I had to go looking for.
She had extension cords that were sent wrong, so she just made tickets for them and didn't bother writing them on the overage sheet and sent them to the floor.
I had 2 other extension cords we were supposed to get, but I was never able to find the tickets for them. I have no idea what she put them on.
More work for Ree!!
She didn't have her own department this week, and she was just helping out the other girls, so I hope it was just a case of newbie confusion and lack of a proper workstation.
One of my other senior girls gave her notice, and she was done this week, though.
(She got a job closer to home and it's cheaper on gas.)
I am now worried because this girl will have her own file next week, and I have Tuesday booked off so I can go to a foster parent training seminar. I won't be there. I am pretty nervous about it.
People at work keep saying, "You need to take it easy and calm down. You're going to get sick or have a stroke or heart attack."
I can't calm down. There is just too much to do and not enough time. I am only one person and everyone wants a piece of me.
Sure, I could lock myself away in the staff meeting room, but the computer in there does not have internet access, and a large part of my job involves using the internet.
One of the guys said to me last night, "I don't know how you do it. If it's any consolation, we see what's happening back here, and we're not happy with it."
There is no reason why I have so many returns claims to process.
There are 3 other people who have access to the Head Office claims website, and they could be doing half the work for me.
I am now up to 5 handwritten pages of claims that all have to be entered into the computer.
I am behind by 3 trucks now in entering my damage claims and shipping errors.
Because I am so far behind, it throws off the inventory, because all those items are still showing in stock, or if they are an overage, are not yet showing in stock.
As for the defects, at least a large majority have been temporarily removed from the available inventory, but there are still a lot of things that did not go through the computer.
We just get one truck done, and the new one arrives.
I was 5 weeks behind with the claims, but the girls in the office, impatient to get their part of the work finished, offered to help me today.
I don't know how far they got.
I need a holiday.
I am so overhwelmed at work, it's not funny.
The warehouse is a writeoff.
Customer orders are piled up and have been for weeks. Nobody has been called, or if they have, no followups have been done to see if they still want the stuff that's been sitting here for a month or more.
Last night, I worked until 6 pm by myself, trying to get the last of the freight received and priced and out to the floor. The other girls all left at 5, because they had been there since 7 am, and it was their third day of pricing.
(The truck came Tuesday.) Now I will probably get crap for having overtime.
For about the last 3 hours that I worked yesterday, I had a blinding headache that turned into a sick stomach as soon as I was in my door at home.
I spent the rest of the night, curled up in the dark, trying to stay as still as I could so my head didn't hurt, in between bouts of nausea and vomiting.
I had two new girls, start this week, and one, I think, is going to be OK.
She is a woman I have been acquainted with for years as a customer.
She was shocked at how much stress I have in my job.
She said, "I told my husband how much they expect you to do around here.
It's ridiculous. That phone never stops ringing, and you just get one job started and somebody comes in bugging you about something else. I had no idea..."
The other woman, I am very worried about. I spent the last two days running around fixing her errors. She won't listen to instructions.
I told her, "Every item that comes in has a price ticket. You will have a ticket for everything you see. It's just a matter of matching up the tickets."
I came along and saw some weatherstrip in a cart with a store-made price ticket. I asked about them and she said, "Oh, I couldn't find the tickets, and we were supposed to get them, so I just made new ones."
I said, "You can't just do that. If there is no ticket, that means you have put it on something else, or you've lost them, but we need to know which it is before you just go putting on new tickets."
I finally got around to checking today, and she had put the tickets on the completely wrong item.
The correct tickets for that item were sitting on the table, ready to be claimed as short. GRRR!!!
There were at least 3 other items priced with wrong tickets that I had to go looking for.
She had extension cords that were sent wrong, so she just made tickets for them and didn't bother writing them on the overage sheet and sent them to the floor.
I had 2 other extension cords we were supposed to get, but I was never able to find the tickets for them. I have no idea what she put them on.
More work for Ree!!
She didn't have her own department this week, and she was just helping out the other girls, so I hope it was just a case of newbie confusion and lack of a proper workstation.
One of my other senior girls gave her notice, and she was done this week, though.
(She got a job closer to home and it's cheaper on gas.)
I am now worried because this girl will have her own file next week, and I have Tuesday booked off so I can go to a foster parent training seminar. I won't be there. I am pretty nervous about it.
People at work keep saying, "You need to take it easy and calm down. You're going to get sick or have a stroke or heart attack."
I can't calm down. There is just too much to do and not enough time. I am only one person and everyone wants a piece of me.
Sure, I could lock myself away in the staff meeting room, but the computer in there does not have internet access, and a large part of my job involves using the internet.
One of the guys said to me last night, "I don't know how you do it. If it's any consolation, we see what's happening back here, and we're not happy with it."
There is no reason why I have so many returns claims to process.
There are 3 other people who have access to the Head Office claims website, and they could be doing half the work for me.
I am now up to 5 handwritten pages of claims that all have to be entered into the computer.
I am behind by 3 trucks now in entering my damage claims and shipping errors.
Because I am so far behind, it throws off the inventory, because all those items are still showing in stock, or if they are an overage, are not yet showing in stock.
As for the defects, at least a large majority have been temporarily removed from the available inventory, but there are still a lot of things that did not go through the computer.
We just get one truck done, and the new one arrives.
I was 5 weeks behind with the claims, but the girls in the office, impatient to get their part of the work finished, offered to help me today.
I don't know how far they got.
I need a holiday.
I'd apply, but I've gotten used to the 10-minute commute to work, and I don't think you guys could pay me enough for the gas I'd be forced to use.
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