OK had a wierd one today. Not even sure what this was about.
Starts off with our live operator calling me and telling me I need to be accounts payable for this call.?????
Ooookkkkaaayyy
So I answer the phone as accounts payable how can I help you.
person on the other end of the phone says I am looking for so and so. I have an account here saying she is employed there.
Me-I am sorry but there has been no one by that name employed here. There has been no one by that name employed here in the 4 years I have been here.
Woman on the phone says hold on let me get my supervisor.
I wait on hold
Woman comes back on and asks for the last 4 digits of our tax ID #. Now I have never been asked this by anyone let alone someone who doesnt specify who they are or what they really want. I go into defensive mode and say I dont have the info. I really dont, its never came up before. So I do what can be done. I am not sure of that let me get it from the vice president of accounting. (brain is thinking if I take long enough and keep her talking she will go away) She puts me on hold again and then comes back and say well if she isnt there and hasnt been I will have to send this to a diffent department to investigate. I say ok and she hangs up.
Still not sure about this one. The things that make your day go Huh?
Starts off with our live operator calling me and telling me I need to be accounts payable for this call.?????
Ooookkkkaaayyy
So I answer the phone as accounts payable how can I help you.
person on the other end of the phone says I am looking for so and so. I have an account here saying she is employed there.
Me-I am sorry but there has been no one by that name employed here. There has been no one by that name employed here in the 4 years I have been here.
Woman on the phone says hold on let me get my supervisor.
I wait on hold
Woman comes back on and asks for the last 4 digits of our tax ID #. Now I have never been asked this by anyone let alone someone who doesnt specify who they are or what they really want. I go into defensive mode and say I dont have the info. I really dont, its never came up before. So I do what can be done. I am not sure of that let me get it from the vice president of accounting. (brain is thinking if I take long enough and keep her talking she will go away) She puts me on hold again and then comes back and say well if she isnt there and hasnt been I will have to send this to a diffent department to investigate. I say ok and she hangs up.
Still not sure about this one. The things that make your day go Huh?
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