If (or maybe more appropriately, when) I piss off a customer, do not respond with any of the following:
- "I'm sorry. I have post-concussion syndrome."
-"I'm sorry; I'm new" (doesn't work when you've been in the same place for 15 years.)
ETA: If, and when, a new nametag is made for me (lost my last one close to a year ago. Maybe even longer than that), it will read "Irving." Not "Rusty."
ETA: Don't walk around the salesfloor in your Cool Story Bro t-shirt after the store has opened.
- "I'm sorry. I have post-concussion syndrome."
-"I'm sorry; I'm new" (doesn't work when you've been in the same place for 15 years.)
ETA: If, and when, a new nametag is made for me (lost my last one close to a year ago. Maybe even longer than that), it will read "Irving." Not "Rusty."
ETA: Don't walk around the salesfloor in your Cool Story Bro t-shirt after the store has opened.
Comment