Oh JOY!
So, I come back to the call center after driving tow truck for a year and although I'm happy to be back, it's also back to office politics.
This is the call center's busiest time of the year. Snowy conditions across our footprint have caused crazy driving conditions and apparently, in Wisconsin, it snows ALOT!
When I worked here before, OT was abundant and I gladly worked as much as humanly possible. Sometime between the time I left and the time I have come back, the staffing here has tanked. From what I gather, no one was signing up for OT so they kindly made OT MANDATORY!
*sigh* I don't mind, as I said, I will work as much as humanly possible now that I am back inside a nice warm office...however, I am still considered "in training" for my new job and have been stuck in a limbo state on the training for the past two days due to the call volume. They have been sticking me in what I know which makes sense.
However, this morning, I had to be in at 4am for this mandatory stuff. The sup on duty right now only knows that I am actually supposed to be training today but not sure with who, on what, or where. So, here I sit, balancing my checkbook, perusing the internet and posting on Customers Suck.
OH JOY!
So, I come back to the call center after driving tow truck for a year and although I'm happy to be back, it's also back to office politics.
This is the call center's busiest time of the year. Snowy conditions across our footprint have caused crazy driving conditions and apparently, in Wisconsin, it snows ALOT!
When I worked here before, OT was abundant and I gladly worked as much as humanly possible. Sometime between the time I left and the time I have come back, the staffing here has tanked. From what I gather, no one was signing up for OT so they kindly made OT MANDATORY!
*sigh* I don't mind, as I said, I will work as much as humanly possible now that I am back inside a nice warm office...however, I am still considered "in training" for my new job and have been stuck in a limbo state on the training for the past two days due to the call volume. They have been sticking me in what I know which makes sense.
However, this morning, I had to be in at 4am for this mandatory stuff. The sup on duty right now only knows that I am actually supposed to be training today but not sure with who, on what, or where. So, here I sit, balancing my checkbook, perusing the internet and posting on Customers Suck.
OH JOY!
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