seriously, someone at that museum needs to die... they told one of my guests that they would be receiving a free upgrade to a suite... they even put it on their website that you could get suites for the same rate as standards... and are people upset at the fucktards at the museum for putting the wrong information on the site, no they're pissed at me because I won't honor a rate promised by a completely unrelated entity...
You know, I can understand honest mistakes, but just how incompetent does a company have to be to think that a hotel will be giving their customers free upgrades?
You know, I can understand honest mistakes, but just how incompetent does a company have to be to think that a hotel will be giving their customers free upgrades?
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