And by 'the club' I mean the group of CSRs who have been called a bitch by a customer!
I'm putting it here because it wasn't really sucky (for me, anyway). I've been laughing about it all day.
Phone rings. I answer.
Me: Thank you for calling >bookstore<, how may I help you?
There was a burst of static, then....
Woman: Helllllooooooo? Whaaaat?
OK, I figure, bad connection. I raise my voice and say clearly and at a slightly slower pace:
Me: Thank you for calling >bookstore<, how may I help you?
Woman: Never mind, y'all a bitch! >click<
Me:
Really, a bitch? All of us? Seriously, if you shriek "Whaaaaat?" at me over the phone I'm going to assume you didn't hear me the first time.
I'm putting it here because it wasn't really sucky (for me, anyway). I've been laughing about it all day.
Phone rings. I answer.
Me: Thank you for calling >bookstore<, how may I help you?
There was a burst of static, then....
Woman: Helllllooooooo? Whaaaat?
OK, I figure, bad connection. I raise my voice and say clearly and at a slightly slower pace:
Me: Thank you for calling >bookstore<, how may I help you?
Woman: Never mind, y'all a bitch! >click<
Me:
Really, a bitch? All of us? Seriously, if you shriek "Whaaaaat?" at me over the phone I'm going to assume you didn't hear me the first time.
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