So yesterday, at half-8, we get the delivery we ordered from the distributor.
Just that is FAIL. We close at 9. They know they have to get it there by 8 so we have time to make sure nothing is broken and the delivery is correct.
Especially when said delivery is FORTY NINE cases of wine. One. Single. Delivery. We are *not* a large store.
>.<
Then, two things are backordered. Not the fault of the delivery people, but this is a problem we're having more and more often with this particular distributor. Their computer system doesn't tell the reps taking the orders that wine X and wine Y are out of stock, so we don't find out until the order comes and we see that awful line.... BACKORDERED, REORDER. I hate those words.
THEN
They give us one too many cases of one of the wines. They're lucky we're honest, and told them so they weren't short at their next stop.
AND THEN THERE'S MORE!
Yup. Two bottles broken. In the wine that we REALLY need. Our most popular wine. That I have to give an extra case to our other store, because they have a special order for 18 bottles. Which leaves me with 10 bottles of a VERY popular wine to last me until next Tuesday at the EARLIEST.
And the best part about broken bottles? The remainder of the case is COVERED in broken glass. Which I have to get off each of the remaining bottles. Because we can't run the risk (duh) of having a customer pick up a bottle and cut themselves on glass.
>.<
Can I start drinking yet?
Just that is FAIL. We close at 9. They know they have to get it there by 8 so we have time to make sure nothing is broken and the delivery is correct.
Especially when said delivery is FORTY NINE cases of wine. One. Single. Delivery. We are *not* a large store.
>.<
Then, two things are backordered. Not the fault of the delivery people, but this is a problem we're having more and more often with this particular distributor. Their computer system doesn't tell the reps taking the orders that wine X and wine Y are out of stock, so we don't find out until the order comes and we see that awful line.... BACKORDERED, REORDER. I hate those words.
THEN
They give us one too many cases of one of the wines. They're lucky we're honest, and told them so they weren't short at their next stop.
AND THEN THERE'S MORE!
Yup. Two bottles broken. In the wine that we REALLY need. Our most popular wine. That I have to give an extra case to our other store, because they have a special order for 18 bottles. Which leaves me with 10 bottles of a VERY popular wine to last me until next Tuesday at the EARLIEST.
And the best part about broken bottles? The remainder of the case is COVERED in broken glass. Which I have to get off each of the remaining bottles. Because we can't run the risk (duh) of having a customer pick up a bottle and cut themselves on glass.
>.<
Can I start drinking yet?
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