From a freebie newspaper thing I was reading over dinner tonight:
"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people." - Tom Peters
At first glance this seems to be condoning SC behaviour. But would you put up with guests who lie to you, attempt to steal, smear poop all over the floor, etc?
"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people." - Tom Peters
At first glance this seems to be condoning SC behaviour. But would you put up with guests who lie to you, attempt to steal, smear poop all over the floor, etc?
Comment