Question

[ladyklack]

If an angry customer in a vid store chucks a dvd box at you, is that a good enough reason to kick them out? I think it counts as assault, my boss does not. Who would you guy's agree with?

[Seanette]

If an angry customer in a vid store chucks a dvd box at you, is that a good enough reason to kick them out? I think it counts as assault, my boss does not. Who would you guy's agree with?

Absolutely, you. I *think* throwing an object AT a person is legally considered assault (please note that I am not an attorney, police officer, or other legal professional), and I can't think of any job good enough to put up with having crimes committed against me for.

[Raerlynn]

If it hits, battery. If you are in fear of it hitting you, assault.

Remember, Assault is when they threaten to hit you.
Battery is any unwelcome, intentional contact.

[CanadaGirl]

Isn't it the other way around, Raerlynn?

[heather124]

I'd kick them out in a heartbeat. I've had similar happen to me when a customer brought back a dvd for a refund because he said he already had it. I asked him when he bought it, he said a few days ago. I checked and we hadn't sold one in months. I told him I'd need the receipt. He said he didn't have it. I told him then I couldn't do anything. He started yelling at me and actually snapped the dvd case (with dvd case inside) in half and throw it at me.

[Ree]

Isn't it the other way around, Raerlynn?

Actually, no.

"If the victim has been actually touched by the person committing the crime, then battery has occurred. If the victim has not actually been touched, but only threatened, then the crime is considered to be assault. http://criminal-law.freeadvice.com/v...lt_battery.htm "

"The definition of assault is described as "the unlawful attempt to violently injure another person." Various types of behavior are included in the definition of assault - even threats and attempts to physically injure someone would qualify as an assault (provided the alleged assault victim was aware of the threat).

The definition of battery is described as the "unwanted touching of another person, or anything connected to that person." Considered offensive, a the definition of battery includes an intended act and without consent (permission) of the person being affected. Battery is forceful and/or violent. The primary difference between assault and battery is that battery requires more than merely the verbal threat of harm. http://www.lacriminaldefenseattorney...ltBattery.html "

[MadMike]

Simply stated, your boss is an idiot.

[Becks]

Not only is your boss wrong, and an idiot, he also doesn't seem to care that his employees get treated in such a manner.

[Department stores *sigh*]

If an angry customer in a vid store chucks a dvd box at you, is that a good enough reason to kick them out? I think it counts as assault, my boss does not. Who would you guy's agree with?

ask your boss if he would have kicked you out if you had thrown the dvd box BACK at the customer

[Crafty1289]

Someone threw a 5lb bag of potatoes at one of our staff once. Police caught up with her (got her licence #) and gave her an Anti Social Behaviour Order preventing her from coming near our shop.

[ladyklack]

ask your boss if he would have kicked you out if you had thrown the dvd box BACK at the customer

I think I love you!

[MadMike]

I just got to wondering: I wonder what the boss would do if the customer threw the box at him?

[ArenaBoy]

If that happened Mike, the manager would be the biggest hypocrite if he threw them out.

[Retail Associate]

I just got to wondering: I wonder what the boss would do if the customer threw the box at him?

At my store the boss would give the idiot a new DVD and a gift card.

I once had a POS spit in my face because everything in the Floral dept wasn't on sale and I wouldn't give him the sale price on a particular plant. When I reported him to the store director his solution was to send another employee over to Floral and give the POS what he wanted. I was then reprimanded for having a bad attitude.