I have written about this situation a couple of times, some of you are aware of it. If not, here is the review: http://www.customerssuck.com/board/s...ad.php?t=28027
We no longer have the manager mentioned in that blog, but the axe wielding room giving to friend hack is....
STAYING IN THE HOTEL.
One of our not-so-bright desk workers didn't recognize him & checked him & his buddy in. So far, they were really noisy but I insisted my Front Desk Manager call the room, so I transferred her up there to speak to them about it.
I am not happy about this guy cuz it was on my shift & he lied to me. The room is right beside some stairs, so I went up the stairs and opened the door & I could hear them yelling & the tv was very loud. Our rooms are doubled padded.
I was not happy & no one is really happy B checked them in...
But I digress...
So far they have quieted down but the nerve this guy had to check in!!!!
I.D.1.0.T
We no longer have the manager mentioned in that blog, but the axe wielding room giving to friend hack is....
STAYING IN THE HOTEL.
One of our not-so-bright desk workers didn't recognize him & checked him & his buddy in. So far, they were really noisy but I insisted my Front Desk Manager call the room, so I transferred her up there to speak to them about it.
I am not happy about this guy cuz it was on my shift & he lied to me. The room is right beside some stairs, so I went up the stairs and opened the door & I could hear them yelling & the tv was very loud. Our rooms are doubled padded.
I was not happy & no one is really happy B checked them in...
But I digress...
So far they have quieted down but the nerve this guy had to check in!!!!
I.D.1.0.T
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