Me: Me:
C1: customer
CW: co-worker at service desk
CW: *PA system* BTI call parked on 101 call parked 101.
Me: Hi major home fashions how can i help you?
C1: Hi do you sell halloween?
Me: ummmm yah downstairs next to our food dept.
C1: Thanks! *hangs up*
Me: *calls service desk* did you just send me a halloween call on 101?
CW: no i put BTI on 101
Me: it was halloween.
CW: yah they are both on 101
C1: customer
CW: co-worker at service desk
CW: *PA system* BTI call parked on 101 call parked 101.
Me: Hi major home fashions how can i help you?
C1: Hi do you sell halloween?
Me: ummmm yah downstairs next to our food dept.
C1: Thanks! *hangs up*
Me: *calls service desk* did you just send me a halloween call on 101?
CW: no i put BTI on 101
Me: it was halloween.
CW: yah they are both on 101
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